Crested Butte Mountain Resort · 14 hours ago
Network Analyst
Crested Butte, CO
Full-time
Onsite
Mid Level
$63K/yr - $85K/yrCrested Butte Mountain Resort is dedicated to providing an exceptional experience for employees and guests. The Network Analyst is responsible for the day-to-day operations of enterprise data communications and local systems, ensuring safety and guest service while delivering excellent IT support.
Travel
Responsibilities
Be Safe: Prioritize and ensure personal, coworker and guest safety in all aspects of your work
Adhere to company safety policies and procedures
Engage in company trainings and initiatives to support safety
Serve Others
Support and administer server connectivity
Support PC technicians by providing network knowledge to assist in accomplishing tasks
Use the work ticket management system to manage start-to-finish work flow for support tickets in alignment with company metrics and Key Performance Indicators (KPI)
Provide exceptional guest service supporting users and collaborating with coworkers, ensuring the Experience of a Lifetime
Drive Value For The Company
Troubleshoot network and telecom systems
Provide local network architecture, NAC, firewall, telecom enterprise / local systems and endpoint security
Physical fiber and copper cable patching and troubleshooting; perform copper cable terminations as required
Create and maintain documentation detailing network projects, design, & configuration
Manage projects with internal stakeholders and 3rd-party vendors to add, fix, or replace existing network infrastructure both on-mountain and in resort base area(s)
Willingness to bring new ideas to team(s) for constant evaluation, improvement, and/or implementation of Vail Resorts IT systems while adhering to IT standards
Strive for continual improvement and growth by actively participating in company and IT-specific training
Ability to perform cable locates on mountain
Support PC-Techs with end-user support of IT-approved technology, including workstations, peripherals, printers, telephones, time clocks, etc
Do Right
Follow and ensure that all users are following IT-related company procedures, guidelines and policies
Perform tasks with integrity by always doing the right thing
Do Good
Engage and support the community--contribute to its success
Be Inclusive
Welcome and engage with all guests and coworkers
Support and engage in the company’s diversity, equity and inclusion efforts
Have Fun
Maintain a positive attitude with all aspects of the job
Enjoy the benefits of working for a ski company and have fun in a way that encourages coworkers to do the same
Qualification
Required
Positive, enthusiastic, and friendly
Solution oriented with desire to learn new skills
In depth knowledge of the support needs within an enterprise environment
Ability to sit and stand for long periods of time
Able to move 50 lbs (with assistance if needed)
Must be able to work a schedule that can include weekends and holidays
Ability to ski or snowboard at intermediate level
Valid US driver's license
Benefits
Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
MORE employee discounts on lodging, food, gear, and mountain shuttles
401(k) Retirement Plan
Employee Assistance Program
Excellent training and professional development
Referral Program
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Company
Crested Butte Mountain Resort
Crested Butte Mountain Resort is a travel & tourism company offering adventure travel packages.
Founded in 1962
501-1000 employees
Funding
Current Stage
Late StageRecent News
Denver Business Journal
2025-02-20
Company data provided by crunchbase