Travelers · 1 day ago
Senior Quality Specialist (Premium Audit)
CT - Hartford
Full-time
Hybrid
Mid, Senior Level
$53K/yr - $87K/yr
2+ years expTravelers is a well-established property casualty insurer with a commitment to customer care and community involvement. The Senior Quality Specialist will assess interactions and transactions to ensure quality standards are met, while also contributing to the training of team members and improving quality assurance processes.
Auto InsuranceInsuranceProperty Insurance
Responsibilities
Perform quality reviews for supported business area(s), adhering to Quality program guidelines and audit standards, to ensure accuracy
Assist in the onboarding and training of less experienced team members
Participate in quality assurance meetings and discussions
Provide recommendations to improve quality assurance processes, including, but not limited to, program attributes
Build and maintain knowledge and understanding of products, forms, coverages, workflows, and quality assurance processes for primary business area(s) supported
Embrace change management efforts
Perform other responsibilities as assigned
Qualification
Required
High school diploma or equivalent
One year of insurance, operations, or related experience
Two years of Premium Audit, and Business Insurance experience
Ability to work on high-volume tasks simultaneously to ensure their timely, accurate, and high-quality completion
Attention to detail, with a focus on producing quality, error-free work
Written and verbal communication skills with the ability to collaborate across business areas
Benefits
Health Insurance
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Company
Travelers
Travelers provides insurance coverage to protect the things that are important to you – your home, your car, your valuables and your business.
10001+ employees
H1B Sponsorship
Travelers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (75)
2024 (47)
2023 (60)
2022 (42)
2021 (27)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
unknown2002-03-22IPO
Leadership Team
Dan Frey
Executive Vice President and Chief Financial Officer
Beth Maerz
SVP, Customer, Strategy and Innovation
Recent News
PR Newswire
2026-01-16
Company data provided by crunchbase