Madison Square Garden Entertainment Corp. · 14 hours ago
Security Supervisor (Full Time)
New York City, NY
Full-time
Onsite
Mid, Senior Level
$37/hr - $40/hr
3+ years expMadison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The MSG Security Supervisor will be accountable for providing an exceptional guest experience throughout MSG’s venues as it relates to event or building security, focusing on creating a safe and secure environment without sacrificing guest experience.
EventsMedia and EntertainmentSports
Responsibilities
Accountable for daily supervision and leadership of building and event security officers
Lead and develop front line colleagues ensuring employees are engaged, upbeat, and capable of delivering exceptional guest experiences in a safe and secure environment
Ability to work collaboratively with other departments to achieve company objectives, especially in emergency situations and times of crisis
Ensure that all security officers are aware of their post and assignment responsibilities
Ensure all security officers are in proper uniform and are utilizing their mobile phones or other electronic devices for non-security related matters
Assess, train, evaluate, and coach front line colleagues utilizing previous experience and company provided programs
Responsible for various administration items such as scheduling, invoices, incident reports, daily reports, and documentation logs
Responsible for ensuring that security office space and equipment is prepared to support security operations. Works with adjacent teams to address maintenance, custodial, and facility issues and improvements
Addresses customer concerns, feedback and suggestions in a timely and efficient manner
May be tasked with managing or supporting additional security programs that facilitate security operations such as equipment inventory, conducting security advances and walkthroughs for visiting VIP’s, improving team processes, completing long term projects, and representing security leadership to other internal teams
Supervision of Security Operations Center Staff and Building Security officers on occasion
Communicate with and coordinate security matters with the SOC including request for video surveillance or other request for assistance as needed
Collaborate with other MSG Departments including Building Security, Guest Services, Production and Building Operations to ensure all personnel are working together to ensure a safe and secure environment
Qualification
Required
3+ years' supervisory experience in the security, law enforcement, or military field
Previous security experience required
Excellent communication skills
Demonstrated experience completing reports and documenting staff performance
Ability to engage and develop collaborative relationships and influence within team and across functions
Demonstrated experience coaching, mentoring and developing staff to perform at high levels
Comfortable with managing conflict and responding to customer problems with a sense of urgency
Ability to demonstrate success in managing multiple tasks while under tight deadlines
Demonstrated experience in some or all of the following areas: guard force scheduling and management, conducting security advances, training security officers, responding to security emergencies, physical security project management, crowd management and writing security policy
Must be willing to travel to other locations as needed
Ability to work a flexible schedule including nights, overnights, split days off, work weekends and holidays in a 24 X 7 environment
General physical requirements such as lifting 25 lbs., standing for long periods, walking long distances, bending and constant motion is often required
Must be able to work within an environment with loud noises and everchanging visuals
Ability to stand and walk for extended periods of time
Ability to climb stairs as required for patrol routes
Ability to lift, carry, push, or pull objects up to 20 pounds
Ability to run or move quickly in response to emergencies
Ability to bend, kneel, crouch, or reach during inspections or incident response
Adequate vision (with or without corrective lenses), including: Night or low-light visibility
Adequate hearing to perceive alarms, radio communication, and emergency signals
Ability to work in various weather conditions (heat, cold, rain, etc.) during outdoor patrols/stationed assignments
Ability to remain alert and physically responsive for long, sometimes monotonous, shift
Ability to restrain or detain individuals when permitted and necessary for safety
Ability to respond to high-stress or physically demanding situations (emergencies, evacuations)
Preferred
Preferred union experience in the security, law enforcement, or military field
Knowledge of events, sports, and theatre operations within an entertainment venue
Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc
Company
Madison Square Garden Entertainment Corp.
MSG Entertainment is a world leader in live entertainment, comprised of world-renowned venues and marquee brands.
5001-10000 employees
H1B Sponsorship
Madison Square Garden Entertainment Corp. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2023 (9)
Funding
Current Stage
Public CompanyTotal Funding
$620.12M2023-12-05Post Ipo Debt· $225M
2023-09-18Post Ipo Secondary· $232.38M
2023-06-20Post Ipo Secondary· $162.75M
Leadership Team
Neil Ryan
Senior Vice President Show Productions
Josephine Vaccarello
Executive Vice President of Live
Recent News
2025-12-24
Company data provided by crunchbase