Carle Health · 4 days ago
IT Epic Clinical Informatics Trainer Carle East/South
Normal, IL
Full-time
Hybrid
Mid Level
$29.45/hr - $50.65/hrCarle Health is a healthcare system based in Urbana, IL, seeking an Informatics Trainer to support the Epic electronic health record (EHR) team. The role focuses on training Epic users, ensuring they have the necessary skills for effective patient care and safety, while also collaborating with various healthcare leaders and teams.
Hospital & Health Care
Responsibilities
Plan, manage, attend, lead, and document notes/minutes of telephone, virtual, and in-person/onsite/on-premises meetings
Earn and maintain Epic certification or credentials
Plan, schedule, and deliver training
Adhere to standardized training curricula, class length, and delivery methods
Provide follow-up support to users after training, as needed
Assesses EHR skills of clinicians and providers and recommend appropriate training to promote end-user success
Utilize approved survey tools to evaluate and measure the results of training
Collaborate with clinical leaders, clinical staff, and providers to plan, prioritize, design, develop, implement, and evaluate EHR technology
Maintain a collaborative relationship with team, clinicians, providers, other departments, and outside partners
Function as a liaison between clinicians, providers, and information technology
Lead and participate in projects at the local, regional, and system levels and manage tasks within the project timelines
Train, round, and support end-users independently to achieve defined outcomes
Ensure work is accurate and follows the format, style, and tone as set forth by leadership
Utilize Epic reports to monitor provider and clinician mastery of the EHR and develop and deliver customized training to improve users Epic efficiency
Serve as a resource for Super Users and departmental leaders regarding all EHR applications
Provide on-site support for projects, acquisitions, Community Connect implementations, and upgrades
Communicate EHR-related information to customers via rounding, email, newsletters, videos, webinars, and other written materials to supporting the change management process
Assist with downtime preparedness, including but not limited to, execution of the Epic business continuity plan
Assist with EHR Integration Testing for Epic Updates
Attend Epic educational offerings and share learnings with others to improve knowledge and educate the organizations we serve
Engage in Epic build tasks as needed by the organization
Research potential solutions, identify opportunities, track, and seek approval for enhancement request, and assist in the prioritization and implementation of system changes
Qualification
Required
Epic Certification - EPICEPIC
Epic Certification within 3 months - EPICEPIC
Bachelor's Degree: Information Technology
Bachelor's Degree: Related Field
Experience In Lieu of Education
Education/training
Office
Benefits
Carle Health offers a comprehensive benefits package for team members and providers.
Company
Carle Health
Carle Health is a vertically integrated system with a bold but simple mission: to be the trusted partner in all healthcare decisions for everyone who depends on it.
Founded in 1946
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Matthew Kolb
Executive Vice President, Chief Operating Officer
Dawn Walden
Senior Vice President, Chief Revenue Cycle Officer
Recent News
SiliconANGLE
2025-06-11
2023-04-08
Fierce Healthcare
2022-11-11
Company data provided by crunchbase