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Simmons Bank · 1 day ago

Support Specialist I

Pine Bluff, AR

Full-time

Onsite

Entry Level

1+ years exp

Simmons Bank is committed to bringing passion and customer focus to the business. The Support Specialist I is responsible for greeting customers, answering incoming calls, and providing basic support to the department, including data input and document management.

BankingFinanceFinancial Services

Responsibilities

Answers all incoming calls and greets customers

Maintains proper documents and supplies for department associates

Inputs basic data/customer information in the core or appropriate system and verifies for accuracy to comply with departmental procedures and regulations

Reviews files for internal or regulatory exceptions

Scans and indexes documents into appropriate operating system

Provides support and training to both internal and external customers

Responsible for records administration

Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies and procedures as applicable to this position, including completion of required compliance training

Performs other duties and responsibilities as assigned