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GrowNYC · 7 hours ago

Seasonal Bilingual Farmstand Site Staff (Mandarin required)

New York, NY

Full-time

Onsite

New Grad, Entry Level

$21/hr - $21/hr

GrowNYC is a 54-year-old Environmental Nonprofit Organization helping more than 3 million New Yorkers. They are seeking Seasonal Bilingual Farmstand Site Staff to assist in selling fresh, affordable food and educating customers about food access and nutrition incentive programs.

CommunitiesEnvironmental ConsultingNon Profit

Responsibilities

Set up and break down the Farmstand, carrying equipment and cases/bags of produce weighing up to 65 lbs, folding tables and tents, standing for up to 8 hours per shift, and performing other physical labor. (Aiding techniques/tools will be provided for safe lifting upon request)

Daily market operations— product display, merchandising, sales, customer service, inventorying, and site clean up according to schedule

Answer customer questions about products, including sourcing, farming practices, and food preparation

Attend meetings with supervisors, regular ongoing trainings, and departmental outings

De-escalate conflict at the Farmstand between customers and/or the public as it arises

Support the driver in maintaining a well-organized van

Educate customers regarding food access and nutrition incentive programs

Perform debit/credit, cash, SNAP/EBT, and other nutrition benefit transactions

Provide exceptional customer service to Farmstand customers

Conduct cooking demonstrations and onsite promotional events (varies by site)

Post informative and engaging content to GrowNYC social media channels

Perform outreach in the local community to promote Farmstand and the use of SNAP and other nutrition incentive programs

Communicate with non-English speaking customers in Mandarin

Assist with interpretation between non-English speaking customers and other staff

Assist with translating printed materials or on-site written translation for the site as needed

Safely operate a cargo van on NYC roads and highways, distributing market equipment to Farmstand sites (may include multiple sites)

Report vehicle issues to Supervisor and/or Fleet Administrator immediately as they arise

Complete the pre trip vehicle inspection forms for every driving shift

Complete the weekly dry goods inventory spreadsheet

Park the van in a legal street location which often requires parallel parking. Use Google van channels to communicate the van location at the end of the shift. Parking location can vary throughout the season based on a van plan

Drop off unsold food donations at designated locations

Follow all procedures for incidents and accidents and comply with the Vehicle Collision SOP

Qualification

Fluent in MandarinCustomer service experienceRetail experienceOutdoor work enjoymentCommunity outreach experienceCommunication skillsTime management skillsTeamwork