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B&Q · 2 days ago

Showroom Advisor

Franconia Drive

Full-time

Onsite

New Grad, Entry Level

£13.71/hr - £13.71/hr

B&Q is a company dedicated to helping customers improve their homes. As a Showroom Advisor, you will focus on customer engagement and sales, using technology to create inspirational designs and coordinating projects to bring customer ideas to life.

Home ImprovementHome ServicesReal EstateRetail

Responsibilities

Ask questions and explore possibilities to recommend the right finance, products, and installation options

Use software to produce inspirational designs that will bring customer projects to life

Coordinate multiple projects & support customers virtually and face to face

Take customers on a journey from inspirational ideas through to delivery

Work closely with colleagues & installers to ensure the best service on every project

Convert designs into sales and meet targets

Work as part of a team and solve problems effectively

Be flexible enough to work on a rota that includes weekends, evenings, and bank holidays

Qualification

Customer serviceSalesDesign softwareCommunication skillsProblem-solving

Required

Great at using technology

Brilliant communication and relationship building skills

Motivated by targets

Confident in converting designs into sales

Works well as part of a team

Good problem-solver

Keen eye for design

Flexible enough to work on a rota that includes weekends, evenings, and bank holidays

Benefits

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Company

B&Q

Glassdoor3.4

B&Q are the UK’s leading home improvement and garden living retailer with over 300 stores and our Store Support Office in Southampton. It is a sub-organization of Kingfisher.

Founded in 1969