ICBC (Insurance Corporation of British Columbia) · 7 hours ago
Vehicle Conditioning Assistant
ICBC (Insurance Corporation of British Columbia) is dedicated to ensuring the car insurance system works for all British Columbians. They are seeking a Vehicle Conditioning Assistant to provide administrative and customer service support, including preparing vehicles for sale and assisting customers with personal belongings.
InsuranceLogistics
Responsibilities
Washes vehicle and performs light interior detailing as required
Removes after-market products, license plates, personal belongings and garbage from vehicle
Ensures all keys, fobs or cards are secured with the vehicle
Performs engine start/run test and drive testing
Tests and checks condition of engines and batteries
Takes photographs for use in sale listings
Catalogues vehicle specifications and damage in written and visual media to generate accurate product descriptions
Assists customers in retrieving personal belongings from salvage vehicles
May be required to escort customer or unlock vehicle so they can gain access
Explains salvage and vehicle disposal policies and procedures in understandable terms
Enters and updates system records and documentation related to salvage
Verifies correct match of vehicle identification number to claims file information
Maintains and updates salvage inventory data
Qualification
Required
Knowledge of relevant department policies and procedures as they pertain to salvage and disposal of motor vehicles
Knowledge of motor vehicle makes, models, years, fuel types, mechanical and electrical parts, and equipment
Knowledge of occupational health and safety safe work procedures to connect and disconnect vehicle batteries and perform ‘engine starts' and ‘run and drive' testing of applicable salvage vehicles
Knowledge of the relevant computer applications and databases to enter, edit and retrieve data
Knowledge of basic digital camera/handheld touchscreen devices and image capturing to capture vehicle condition
Analytical skills to inspect vehicles and equipment and determine action required to prepare for sale
Analytical skills to capture appropriate images and written descriptions of vehicles to be listed
Analytical skills to ensure accuracy and relevance when recording vehicle details
Communication skills to explain salvage and vehicle disposal policies and procedures to internal and external contacts and customers
Communication skills to provide courteous customer service when returning belongings and responding to other inquiries
Organization skills to categorize and classify notes and images in relevant computer systems
Organization skills to work independently on assigned tasks
Organization skills to follow procedures and instructions while carrying out tasks
Physical ability to be alert to surroundings and personal safety while working around vehicles
Physical ability to bend, kneel and crawl in tight spaces to take photos
Physical ability to lift and remove vehicle parts and other items from vehicles
Exposure to all weather conditions
Exposure to noise, dirt and dust when working with vehicles
Requires use of personal protective equipment
Must meet the provincially legislated requirements of the Criminal Records Review Act (CRRA)
Due to the specific nature of the work, valid BC Driver's license is required
Benefits
Competitive salary
Comprehensive benefits
Company
ICBC (Insurance Corporation of British Columbia)
We're ICBC, your provincial Crown Corporation responsible for insurance, driver licensing and road safety.
Funding
Current Stage
Late StageLeadership Team
D
Dave Barrett
Founder
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