Customer Service Specialist jobs in United States
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First Insurance Agency, Inc ยท 4 days ago

Customer Service Specialist

positionMount Airy, NC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

First Insurance Agency, Inc is an independent insurance agency specializing in property and casualty, commercial, life, and health insurance. They are seeking a Customer Service Specialist to provide customer support, ensure customer satisfaction, and enhance the overall customer experience in a busy office environment.

Insurance

Responsibilities

Providing customer support
Ensuring customer satisfaction
Maintaining phone etiquette
Delivering exceptional customer service
Enhancing the overall customer experience

Qualification

Customer ServiceProblem-solvingCommunicationCustomer service softwareAttention to detailMultitaskingInsurance industry experienceInterpersonal skillsActive listeningOrganizational skills

Required

Customer Support, Customer Service, and Customer Experience skills
Ability to maintain excellent phone etiquette
Strong problem-solving and interpersonal skills
Effective communication and active listening skills
Attention to detail and organizational skills
Ability to multitask and prioritize workload
Proficiency in using customer service software, databases, and tools

Preferred

Experience and licensed in the insurance industry is a plus

Company

First Insurance Agency, Inc

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Commercial Insurance, Property Insurance, Liability Insurance, Auto Insurance
dateFounded in 2020
location
Mount Airy, North Carolina, US
people-size2-10 employees
web-link
http://www.myfirstins.com

Funding

Current Stage
Early Stage
Company data provided by crunchbase