Heard Creative · 1 day ago
Associate Project Manager (Creative Operations)
Rochester, New York Metropolitan Area
Full-time
Hybrid
Entry, Mid Level
$45K/yr - $55K/yr
2+ years expHeard Creative is a female-founded creative agency based in Rochester, NY that’s currently seeking a highly detail-oriented Associate Project Manager to join our team. This role is key to our team’s success, requiring the ability to manage multiple team members’ workloads, address questions from both internal and external partners, and facilitate meaningful collaboration overall.
Advertising Services
Hiring Manager
Joe Herbst
Responsibilities
Coordinate Intake And Workflow: Manage a shared inbox and act as the first point of contact for new client requests. You’ll prioritize incoming work, clarify details, and ensure the team has exactly what they need before they start
Balance Resources: Review the creative and editorial team’s workload daily. You’ll assign tasks based on capacity and skillset, ensuring no one is overloaded and every client gets our best work, delivered on time
Drive Momentum: Utilize our project management software to build timelines and nudge projects forward. You’ll be the person who ensures nothing slips through the cracks
Partner With Clients: Engage with clients in a friendly, professional manner. You’ll answer questions regarding specs and deliverables with patience and clarity
Plan For The Future: Take a proactive approach to short-term deadlines and long-term goals. You’ll prioritize work effectively, collaborating with your fellow Project Managers to keep our multiple clients’ needs met
Qualification
Required
2-4 years of project management experience within an advertising agency, marketing firm, or in-house creative department
Helpful by nature, with an enthusiastic work ethic and eagerness to jump in, whether it's a large campaign launch or a small administrative fix
Proficiency within Google Workspace and Office 365 (experience within Wrike is a plus)
Familiarity with the Adobe Creative Suite. You don't need to be a designer, but understanding the file types and the creative process is preferred
High emotional intelligence, organization, effective communication, and the ability to manage concurrent tasks without losing your cool
Preferred
Understanding the file types and the creative process is preferred
Benefits
Potential for an annual bonus and performance-based spot bonuses throughout the year.
Standard 40-hour workweek, with flexibility centered around core hours.
We're fully remote, but offer a beautiful office space in downtown Rochester, NY for our local employees to use as desired.
People-first PTO policies, including flexible holidays, floating PTO, agency-wide summer and winter breaks, additional holiday closings, and more.
Comprehensive health insurance (medical, dental, and vision, with a 100% employer-sponsored option)
100% employer-sponsored disability and life insurance
Generous 401(k) match
Company
Heard Creative
Heard is an independent, woman-owned creative agency based in Rochester, New York.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Julie D.
Founder & President
Company data provided by crunchbase