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University of Miami · 4 days ago

Clinical Business Operations Specialist- Remote

United States

Full-time

Remote

Mid Level

3+ years exp

The University of Miami is an academic medical center providing leading-edge patient care and research. They are seeking a Clinical Business Operations Specialist to lead operations representatives and facilitate problem resolution in clinical settings, ensuring efficient patient care and adherence to service standards.

Higher Education

H1B Sponsor Likely

Responsibilities

Assists the department in managing expectations surrounding pre and post patient care

Provides guidance and support to Clinical Business Operations Representatives and assists with training and continuous improvement

Obtains or reviews all patient demographic information, insurance information and referral numbers

Reviews clinical records for completeness including authorization, signatures, missing data, and other patient information

Answers multiple telephones for the department: triage incoming calls, responds to questions, directs calls, and documents messages in the appropriate software

Greets visitors and callers, handles their inquiries, and directs them to the appropriate employee according to their needs

Works cooperatively with fellow employees to solve problems and enhance the smooth and efficient flow of the practice

Provides coverage for responsibilities of co-workers when assigned or as need arises

Develops and promotes the use of effective methods of communicating with physicians, managers, peers, trainees, and staff on a regular basis

Maintains confidentiality of all information

Adheres to University and unit-level policies and procedures and safeguards University assets

Qualification

Technical ProficiencyLearning AgilityTeamworkCommunicationHigh School Diploma

Required

High School Diploma or equivalent/relevant experience, certification or license

Minimum 3 Years Of Relevant Experience Required

Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands

Teamwork: Ability to work collaboratively with others and contribute to a team environment

Technical Proficiency: Skilled in using office software, technology, and relevant computer applications

Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders

Benefits

Medical

Dental

Tuition remission

And more

Company

University of Miami

Glassdoor3.9

At UM you'll join a diverse and energized academic community.

Founded in 1925

Coral Gables, fl, US

5001-10000 employees

http://miami.edu

H1B Sponsorship

University of Miami has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (208)

2024 (151)

2023 (149)

2022 (121)

2021 (95)

2020 (114)