Apolis ยท 1 day ago
Dealership Software Installation Facilitator
San Jose, CA
Full-time
Hybrid
Mid Level
$40/hr - $45/hrApolis is seeking a Dealership Software Installation Facilitator to oversee the deployment of dealership management software solutions. The role involves coordinating with dealership leadership and vendors to ensure seamless transitions and maximize value from new technology.
ConsultingEnterprise ApplicationsEnterprise Resource Planning (ERP)Information TechnologyIT InfrastructureIT ManagementMobileSoftwareWeb Hosting
Responsibilities
Lead and coordinate all phases of software installation, from initial assessment and planning through post-installation support
Act as the primary point of contact and ensure all milestones are met on time and within scope
Drive adherence to project timelines, deliverables, and quality standards; proactively escalate risks and develop mitigation plans
Serve as the main liaison between dealership staff, software vendors, and ensuring clear communication of project objectives, timelines, milestones, and expectations
Foster collaboration and ensure effective stakeholder buy-in at each project stage
Oversee the technical installation and integration of software systems (finance, inventory management, CRM, etc.), ensuring alignment with dealership business needs
Rapidly identify, troubleshoot, and escalate technical and operational issues, coordinating with internal and external resources to quickly resolve barriers to success
Design and deliver engaging learning experiences (both in-person and virtual), guiding dealership teams through software functionality, best practices, and change adoption
Provide hands-on support through the transition, equipping users of all skill levels to confidently utilize new tools
Maintain comprehensive records on project implementation, custom configurations, user feedback, and lessons learned to enable ongoing optimization of deployment processes
Qualification
Required
Previous experience in software implementation, digital enablement, dealership operations, or technical customer support strongly preferred
Foundational understanding of Dealership Management Software (DMS), automotive business processes, and core IT infrastructure
Exceptional communication, organizational, and analytical problem-solving skills
Willingness and ability to travel extensively (up to 90%) to deliver on-site support at dealership locations nationwide
Demonstrated project management and multitasking capabilities
Technical curiosity with a proactive approach to troubleshooting software and hardware issues
Strong client service orientation, empathy, and adaptability to support and train users at all levels of digital fluency
Collaborative team player with a growth mindset and a commitment to ongoing learning
Comfort with evolving technologies and rapidly changing business environments
Preferred
The team would prefer if the candidates have Tekion experience and must be in dealerships
DMS experience (Tekion, CDK, etc.)
Company
Apolis
Apolis is a IT consultancy that offers provides ERP solutions, hosting, assessment, web and mobile, IT staffing and IT workforce solutions.
Founded in 1996
501-1000 employees
H1B Sponsorship
Apolis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (15)
2022 (15)
2021 (12)
2020 (122)
Funding
Current Stage
Late StageLeadership Team
Amar Shokeen
President/ CEO
Rita Shokeen
COO
Company data provided by crunchbase