Santander Consumer USA · 1 hour ago
Digital Marketing Product Manager
Dallas, TX
Full-time
Hybrid
Mid, Senior Level
$77K/yr - $128K/yr
5+ years expSantander Consumer USA is a global leader in the financial services industry, evolving into a technology-driven organization. The Associate, Digital Marketing serves as a Product Manager, leading customer-centric product initiatives that enhance web platforms and drive measurable business outcomes.
Financial Services
Responsibilities
Support the overall delivery and ongoing maintenance of Santander’s marketing web products, including SantanderConsumerUSA.com
Lead the intake, prioritization, and delivery of maintenance requests, bug fixes, and digital enhancements
Translate business and customer requirements into actionable product definitions for design, development, testing, and deployment across digital channels
Partner with teams such as UX, digital design, analytics/reporting, technology, compliance, operations, and release management to ensure timely and successful delivery
Contribute to the development of digital product roadmaps that balance customer experience goals with technical feasibility and business value
Gather customer and stakeholder feedback to validate enhancements and measure success against key performance metrics
Facilitate Agile ceremonies, including daily stand-ups, backlog refinement, sprint planning, and retrospectives, to ensure smooth delivery cycles and foster a collaborative team environment
Collaborate with cross-functional teams to assess solution feasibility, mitigate risks, and ensure alignment on timelines, priorities, and scope. Provide detailed, organized documentation and support for all user stories, acceptance criteria, and testing scenarios
Assist in end-user testing to ensure final deliverables meet stated business and technical requirements
Drive delivery through the Agile development process, providing clear communication and proactive foresight to anticipate blockers and risks, ensuring seamless coordination and timely delivery across teams
Partner with the Senior Product Manager and Director to escalate key issues and drive continuous improvement in product management processes
Champion customer-centric design thinking to ensure all digital touchpoints deliver value and accessibility
Monitor competitor and industry trends to identify new opportunities for innovation and differentiation
Support compliance and legal teams in maintaining adherence to enterprise standards, data governance, and regulatory policies
Qualification
Required
Bachelor's degree or equivalent work experience in Business, Marketing, Computer Science, or a related field
5+ years of product management experience with a focus on websites and digital experiences
3+ years of demonstrated success collaborating with IT, business stakeholders, and partner teams in distributed environments
1–3 years of experience working in an Agile/SCRUM delivery model
Strong understanding of product lifecycle management and Agile methodologies
Proficiency with Agile/SCRUM tools such as Adobe Workfront, JIRA, or similar project management platforms
Experience working within WordPress CMS or similar web content management systems
Excellent analytical, organizational, and problem-solving skills
Strong written and verbal communication skills with the ability to present complex information clearly
Highly collaborative with the ability to work effectively across teams and organizational levels
Exceptionally organized, with meticulous attention to detail and a proactive mindset that anticipates challenges before they arise
Preferred
Prior experience managing financial services, automotive, or regulated digital platforms
Familiarity with Google Tag Manager and marketing campaign platforms is a plus
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education
Experience in Microsoft Office products
Benefits
Fair and competitive rewards package
Benefits are designed to support you, your family and your well-being
Company
Santander Consumer USA
In 1995, a group of young entrepreneurs thought they could make their mark on the world of automotive finance by thinking a little bigger and a lot bolder than the competition.
5001-10000 employees
H1B Sponsorship
Santander Consumer USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (30)
2024 (39)
2023 (37)
2022 (31)
2021 (30)
2020 (34)
Funding
Current Stage
Late StageLeadership Team
Bruce Jackson
Chief Executive Officer
Ray Gill
Chief Of Staff to the CEO
Company data provided by crunchbase