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Columbus Zoo and Aquarium · 2 days ago

Audio Visual Support Specialist (Part-Time)

Powell, OH

Part-time

Onsite

Entry Level

1+ years exp

Columbus Zoo and Aquarium is dedicated to empowering people and saving wildlife, seeking an Audio Visual Support Specialist to enhance experiences through technology. The role involves setting up, operating, and maintaining audio-visual systems for events while providing excellent support to clients and ensuring safety and compliance.

AnimationNon Profit

Responsibilities

Work with group sales and other internal teams, as well as directly with customers, to ensure smooth and timely setup and operation of audio/visual equipment for events and other related activities

Provides courteous and professional support to clients and guests during events, responding promptly to AV-related issues or requests

Collaborates with seasonal staff to provide technical support during events, ensuring seamless AV setup, operation, and troubleshooting

Ensures quality performance of audio/visual components in various on-site facilities

Quickly assess specific client needs, identify and implement the required audio/video equipment

Configure and operate audio/visual components such as digital sound boards, microphones, etc

Maintains, inspects, and troubleshoots AV equipment to ensure functionality and safety; assists with inventory tracking and reporting of equipment usage or damage

Adapts AV setups to a variety of venue types and environmental conditions across the zoo, ensuring optimal performance and safety

Follows safety protocols and organizational guidelines for AV setups, including cable management and power usage

Complete setup checklists, incident reports, and post-event evaluations to support continuous improvement and accountability

Stays current with AV technology trends and participates in training to enhance technical skills and service quality

Demonstrates the ability to remain focused and effective in fast-paced, high-pressure environments, maintaining composure and delivering quality results under stress

Work weekend shifts plus additional weekday hours in addition to working flexible evening hours

Performs other duties as assigned

Qualification

Audio/Visual Equipment OperationAV Technology KnowledgeStreaming TechnologiesEvent Space AV SystemsGuest ServiceSafety ProtocolsCommunication SkillsCollaboration

Required

High school diploma or equivalent required

Familiarity with commonly used streaming and video conferencing technologies required

Ability to effectively engage non-technical users on a routine basis required

Able to provide excellent guest service by positively interacting with guests and upholding the guest service standards required

Ability to communicate effectively both verbally and in writing is required

Ability to work a flexible schedule including evenings, weekends and holidays required

Ability to plan and organize work in an efficient and cost-effective manner without direct supervision is required

Ability to develop and maintain cooperative working relationships with all team members and contacts regarding company business required

Ability to adhere to standard operating procedures including but not limited to safety protocols required

Possession of a valid state issued motor vehicle operator's license and a good driving record required

Ability to adhere to the Columbus Zoo and Aquarium's drug-free workplace policy including but not limited to pre-employment, random, post-accident, reasonable suspicion, and follow-up treatment required

Ability to successfully complete a criminal history background check annually required

Preferred

Associates degree in audiovisual engineering or related experience preferred

Minimum 1 year of experience operating audio/visual equipment, including microphones, amplifiers, projectors, and speakers, with additional experience in enterprise-class event space audio systems preferred