Pureflow, Inc. · 2 months ago
TX - Service Operations Coordinator
Irving, TX, US
Full-time
Onsite
Senior Level
5+ years expPureflow, Inc. is seeking a Service Operations Coordinator for their Texas Technical Service Center. This role involves directing local operations, ensuring high-quality service delivery, and maintaining customer communication while generating profitability reports.
Water Purification
Responsibilities
Coordinate and execute operations for the Texas Technical Service Center
Customer communication
Service schedule
Agreement renewals
Quotes (i.e. Service Projects, Parts, Non-Parts)
System audits to accurately update CRM system
Work Order management
Serve as a liaison between customers, service technicians and internal PFI departments
Adheres to general standards to promote a cooperative supported working environment by utilizing communication skills, interpersonal relationships and team building
Track and generate profitability reports including cost analysis of services and projects
Qualification
Required
5+ years of experience in operations management
Proven experience in managing teams, improving operational processes, and driving business growth
Excellent communication and relationship-building skills
Strong analytical and problem-solving abilities, with a focus on results
Proficiency in Microsoft Office Suite, CRM systems, and other relevant software
Benefits
Competitive base salary
Comprehensive Benefits: Medical, Dental, Vision, Life Insurance, Health Savings Account (with company contributions), and more
$1 for $1 401k match up to 4%
9 Company-paid holidays
Generous personal time off that increases with tenure
Education assistance
Employee referral bonus program
Ongoing training and development by internal and external industry experts
Company
Pureflow, Inc.
Why Pureflow? Among the Leading Water Purification Companies in the U.S.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jessica Lopez
NC/VA TSC Operations Manager
Recent News
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