Geovista Federal Credit Union ยท 8 hours ago
Member Service Representative
Fort Stewart, GA
Full-time
Onsite
Entry Level
1+ years expGeoVista Federal Credit Union is growing and looking for talented individuals to join their team. The Member Service Representative will process financial transactions, perform member account maintenance, and provide exceptional service to members while cross-selling products and services.
BankingFinanceFinancial Services
Responsibilities
Receives and processes financial transactions including deposits, withdrawals, check cashing, loan/credit card payments and advances, cash advances, issuing savings/cashier's checks and money orders, and redeeming savings bonds
Performs member account maintenance
Must be familiar with Credit Union policies and procedures in order to effectively follow security procedures, handle/direct problems, complaint and special situations
Personally maintains a balancing record in accordance with the teller balance standards
Initiates conversations with members to determine their financial needs, cross sells Credit Union products and services
Provide exceptional member service with all member interactions
Other duties as assigned
Qualification
Required
High school diploma or equivalent
Minimum experience of 1 year in financial or retail sales environment that involves cash handling, customer service and sales
Attention to detail and basic math and number sequencing aptitude
Demonstrate good judgement in order to evaluate identities, accounts, checks and currency
Ability to communicate with members and others at all levels of the Credit Union, in written and verbal formats
Working knowledge of Microsoft Word, Excel and Power Point software applications
Ability to maintain confidentiality and professionalism
Problem solving skills, as well as the ability to travel if asked to fill in at another branch, based on need
Ability to sit or stand for extended periods
Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Employee discounts
Training & development
Company
Geovista Federal Credit Union
GeoVista Federal Credit Union provides financial solutions such as loans, investment, insurance, security and online banking services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Vanessa McGarry, CCUE, CCUIP
Chief Financial Officer
Company data provided by crunchbase