CPMC-LLC · 13 hours ago
Operations Analyst (Secret Clearance Required)
CPMC LLC is seeking an Operations Analyst to support the Naval Information Warfare Systems Command in San Diego, CA. The role involves planning, coordinating, and executing a variety of operational, training, and analytical activities to ensure mission success for Navy leadership and staff.
Business Information SystemsConsultingTraining
Responsibilities
Coordinate and support events, meetings, and briefings (e.g., Roadshows, PM Day, SE Day)
Book rooms with the Protocol Office and coordinate venue setup and teardown
Send meeting invitations and manage attendee registration
Create or coordinate promotional materials and internal Hub pages
Set up and operate multimedia equipment (e.g., projectors, audio, video conferencing)
Take and finalize minutes, capturing decisions, action items, and key discussion points
Create and distribute participant materials and supplies
Facilitate speakers’ presentations and manage online chats during virtual events
Develop and distribute surveys; collect and collate survey results for leadership review
Research, prepare, and deliver management and engineeringrelated informational briefs and decision briefs for leadership using Microsoft PowerPoint
Develop clear, concise, and visually effective briefing materials aligned with Navy and NIWC Pacific standards
Prepare, edit, format, and caption meeting, training, and other educational or promotional videos
Use tools such as Adobe Premiere Pro, Microsoft Stream, and other common multimedia formats and platforms
Provide enduser support on assigned SAP / Navy ERP modules
Troubleshoot user issues and investigate and resolve reported system errors and anomalies
Support system upgrades and programming transitions through testing, reporting, and remediation
Liaise with other Navy ERP module leads and higherechelon stakeholders to coordinate fixes, updates, and improvements
Support establishment, maintenance, and use of Large Language Models (LLMs), vector stores, and AI agents
Assist with design, development, population, testing, and deployment of LLMbased solutions
Support LLM and vector store environments residing in the HighPerformance Computing Center (HPCC) and other designated locations
Use Python to support the establishment and maintenance of a Test Automation Framework (TAF)
Apply a Robot Framework keyword driven approach to convert test and task procedures into automated scripts
Assist in automating recurring tasks, tests, and workflows to improve efficiency and reliability
Provide accountable property management support in compliance with NIWC Pacific, Navy, and DoD instructions and directives
Manage materials and equipment, including issuing computer assets and other IT hardware to personnel
Support IT refresh activities for systems and hardware
Coordinate software license provisioning and persona management
Maintain and support 'hot seat' workstations for competency personnel
Assist with IT platform migrations (e.g., Nautilus)
Manage ordering, modifying, and cancelling cellular/mobile devices
Conduct inventories, process excess equipment, and maintain accurate records for leadership reporting
Collect Weekly Status Reports (WSRs) from designated personnel by close of business on the last day of the work week
Consolidate and submit WSRs to the Contracting Officer Representative (COR) by close of business Monday of the following week
Support workforce and competency operations through:
Workforce analysis
Learning needs analysis
Industry research and best practices reviews
Curriculum development and maintenance
Use standard learning and instructional design models such as ADDIE (Analysis, Design, Develop, Implement, Evaluate)
Develop and/or deliver training via:
Instructorled courses (inperson, virtual, or ondemand video)
Online webbased training (WBT)
Use and support the organization’s Learning Content Management System (LCMS) (currently WayPoints):
Attain and maintain an LCMS administrative account
Complete required training for account creation and ongoing use
Provide support for acquisitions activities, including documentation support, coordination, and process tracking
Assist with cost estimation and financial analysis, contributing to planning, budgeting, and decision support for leadership
Qualification
Required
U.S. Citizenship (required for DoD Secret clearance eligibility)
Ability to obtain and maintain a Secret security clearance
Bachelor's degree in business, finance, engineering, computer science, information systems, data analytics, education, or a related field
Additional years of directly relevant experience may be considered in lieu of a degree
5-15 years of relevant professional experience in operations, project support, IT/ERP support, training and workforce development, financial analysis, or a related area
Preferred
Experience with SAP / Navy ERP or similar large enterprise resource planning systems
Familiarity with LLMs, vector stores, and agent-based AI solutions (design, development, testing, deployment)
Proficiency in Python for scripting, automation, or data processing
Experience with Robot Framework or similar keyword-driven test frameworks
Experience with Adobe Premiere Pro, Microsoft Stream, and general video production/editing
Strong Microsoft Office skills, especially PowerPoint, Excel, and Word
Prior experience supporting DoD or Navy programs, ideally within NAVWAR/NIWC Pacific or similar organizations
Background in operations analysis