Colorado Department of Revenue · 15 hours ago
Senior Operations Advisor (internal candidates only)
Denver, CO
Full-time
Onsite
Senior Level, Lead/Staff
$90K/yr - $95K/yr
8+ years expThe Colorado Department of Revenue is part of the Governor's Office, focused on improving the quality of life for Coloradans. They are seeking a Senior Operations Advisor to support the execution of initiatives that align with the Governor's priorities, working closely with multiple state departments to enhance operational performance and facilitate strategic planning.
Government Administration
Responsibilities
Coach state agencies and teams in strategic planning processes to ensure State Measurement for Accountable, Responsive and Transparent (SMART) Government Act compliance for performance plans and reporting
Ensure agencies comply with data and goal reporting submissions, tracking progress toward agency goals and the Governor’s Priorities
Coach agencies in SMART Goal development, identifying lead and lag measures, developing strategies and mapping out a plan for goal achievement and tracking
Facilitate ongoing, cross-agency working groups that support execution on the Governor’s priorities
Lead groups in developing annual goals, and monitoring progress towards those goals
Coordinate the team’s professional development portfolio, including the Governor’s Professional Development Academy and the Executive Fellowship
Coordinate the recruitment of top talent into executive leadership positions across State government
Supporting the organization of team development activities, including team retreats and trainings
Oversee and support the annual Tom Clements Better Government Award
Supporting short and long-term statewide initiatives to improve operational performance, which may include support with implementation design and planning, meeting facilitation, expert identification, and/or overall sponsorship
Provide project and change management and direction to agencies to ensure overall success of statewide initiatives. This includes developing project plans such as project charters or scopes of work, objectives, timeline, deliverables, trackers, and success criteria that support organizational goals
Identify and elevate operational or performance issues across State government, and make recommendations to address those issues
Work with agencies to address those issues by creating accountability, and ensuring clear communication of expectations
Demonstrated skills for a Sr. Operations Advisor will include: Mastery of concepts and processes related to statewide performance management
Ability to independently lead complex projects or processes, including standing up new projects or processes
Utilizing subject matter expertise and/or experience from past achievements to drive success in State initiatives
Demonstrated ability to get things done without active engagement required from team leadership
Proactively identifying operational, communications, or other issues within state government for team leadership, and recommending steps to address them
Coaching and training other members of the team
Adheres to all health and safety policies in the planning and execution of activities
Uses word processing, spreadsheet, database, and scheduling software applications to prepare correspondence, plans, reports, schedules, and other documents related to projects
Provides continuous effort to improve operations, streamline processes, and work cooperatively and jointly to provide quality customer service
Participates in project teams as required
Participates in and coordinates conferences and workshops
Represents the Governor's Office and regularly interacts with Departmental Executive Staff
Other duties as requested and required
Qualification
Required
At least six (6) years of relevant experience. This may be exclusively work experience OR a combination of higher education, training, and work experience
Senior Operations Advisors must have an additional two years of highly relevant work experience, for a minimum of eight (8) years of professional and/or educational experience
A skilled project leader, who has a demonstrated ability to mobilize and motivate teams around shared goals, to set direction and approach in a complex and ever-changing environment, to make difficult decisions, and to deliver tough messages with grace
Strong analytical skills, with a sound understanding of statistics and ability to identify and use data to inform decisions and to make recommendations
Strong organizational skills, and self motivation to follow-up on projects, information, and issues until resolved
Empathetic and creative problem solver able to listen, understand, and lead various decision makers at all levels of state government in an emotionally intelligent manner
Enthusiastic about the power of performance management, data, and information to drive action toward positive outcomes
Preferred
Graduate degree in public policy, public administration, business administration, statistics, economics or a relevant field
Previous experience in government or a related sector
Familiarity with performance management principles in the public sector
Benefits
Annual leave accrued at 13.33 hours per month (4 weeks a year)
Sick leave accrued at 6.66 hours a month (10 days a year)
12 paid holidays per year
Medical and dental plans
State paid life insurance policy of a minimum of $50,000 or 1x annual salary
Choice of 2 retirement plans
401K and 457 plans
State paid Short Term Disability coverage
Additional optional life and disability plans
Credit Union Membership
RTD pass
Training and professional development
Company
Colorado Department of Revenue
With just under 1500 employees, the Colorado Department of Revenue oversees the Division of Motor Vehicles, the Enforcement Division, the Colorado State Lottery, and the Taxation Division.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Lorri Dugan
Chief Financial Officer
Meghan Tanis
Chief Operating Officer/Deputy Executive Director
Company data provided by crunchbase