Apply on Employer Site

USAJOBS · 17 hours ago

LEAD IT CYBERSECURITY SPECIALIST (CUSTSPT/INFOSEC)

Multiple Locations, USA

Full-time

Onsite

Mid, Senior Level

$105K/yr - $137K/yr

1+ years exp

USAJOBS is recruiting for a Lead IT Cybersecurity Specialist position to support the mission of the US Cyber Command. The role involves leading teams to manage customer application systems and responding to critical cybersecurity incidents.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Serves as Team Lead coordinates, executes, implements, and maintains the installation and operation of customer application systems

Leads rapid response teams in response to customer service problems resulting from catastrophic events such as virus infections or widespread power outages

Provides advice and assistance to customers and troubleshoots the most complex problems in a manner that minimizes interruptions in customers' ability to carry out critical business activities

Qualification

Incident ResponseCustomer Support PoliciesTeam LeadershipAttention to DetailProblem SolvingCustomer ServiceOral Communication

Required

Must be a U.S. Citizen

Males born after 12-31-59 must be registered or exempt from Selective Service

This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination

In accordance with the DoD 8140 policy series, the position is subject to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements overall in 12 months

This is a Mission Essential position

This position requires the incumbent to work an alternative or shift work schedule

This position is designated as a Testing Designated Position (TSP) under the civilian drug testing program

Attention to Detail- experience reviewing my own information technology-related work or data and have been asked by others to review their work or data to ensure accuracy, completeness, and consistency with standards

Customer Service - experience maintaining relationships with customers, assessing current information technology needs of customers, and developing or identifying information technology products and services that are tailored to meet customer needs

Oral Communication - briefing mid-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of technical information to a non-technical audience

Problem Solving - identifying alternatives to address complex information technology-related issues by gathering and applying information from a variety of sources that provide a number of potential solutions

To qualify at the GG-13, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service

For this position, qualifying experience is defined as: Experience leading teams, managing workloads, and formalizing schedules to achieve organizational objectives while providing expert-level support OR developing customer support policies, and leading rapid response teams to resolve critical incidents and minimize business disruptions

Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement

There is no substitution of education for the qualifying experience at the GG-13 grade level