VetClaims.AI ยท 5 months ago
Veteran Advocate Specialist
United States
Full-time
Remote
New Grad, Entry Level
$40K/yr - $45K/yrVetClaims.AI is a veteran-owned company dedicated to assisting veterans in securing VA disability benefits. The Veteran Advocate Specialist will guide veterans through the VA claims process, providing education, support, and advocacy to ensure they understand their benefits and feel supported throughout their journey.
B2CSoftware
Responsibilities
Handle a high volume of calls with professionalism, empathy, and efficiency
Educate veterans on the VA claims process, timelines, and next steps
Accurately document all interactions in the CRM system
Coordinate with Intake, Operations, and Advocacy teams
Identify veteran needs and escalate issues when appropriate
Work daytime shifts based on geographic location
Qualification
Required
Experience in customer support, advocacy, case management, or call center roles
Ability to manage high volumes of inbound and outbound calls
Proficiency using CRM systems to document interactions accurately and in real time
Strong written and verbal communication skills
Ability to work independently in a remote setting
Preferred
Knowledge of VA claims or VA benefits processes
Experience working with veterans, military families, or government systems
Comfort using AI-powered tools or workflow platforms
Benefits
Performance-based growth opportunities
No sales quotas or commission requirements
Company
VetClaims.AI
VetClaims.AI offers a low flat fee, saving veterans compared to competitors who take a percentage of backpay and increases.
Founded in 2024
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase