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Inside Higher Ed · 19 hours ago

Technician, Digital & Information Technology Lab (Part Time) Staff Pool

Houston, TX

Full-time, Part-time

Onsite

Entry Level

1+ years exp

Houston Community College (HCC) is one of the largest singly-accredited, open-admission community colleges in the U.S., serving diverse communities in the Greater Houston area. The Technician for the Digital & Information Technology Lab will provide support in maintaining instructional labs, ensuring compliance with software standards, and assisting with technology-related activities across the district.

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Responsibilities

Install and provide troubleshooting of instructional software in DIT labs following license requirements and standards for SCH, CE and corporate classes within deadlines

Maintain, follow, and support district-wide & cross-discipline instructional hardware and software needs aligned with school policies, security standards, and product requirements

Maintain lab standards by monitoring the exterior and interior of labs for anything out of policy and miscellaneous items, such as trash/debris, safety hazards, etc

Assist in the maintenance of equipment inventory for assigned area(s)

Assist with internal and external events as needed by the department, COE, and Workforce Technology initiatives across district

Keep abreast of current technology, learn new technology, and apply new skills effectively as needed by the COE and Workforce Technology related activities across district

Develop and maintain good working relationships with colleagues at all levels of the organization

May have to relocate to a different campus and change assignments as required

Qualification

Hardware/software troubleshootingInventory managementMS Office proficiencyOperating systems knowledgeSensitivity to diversityCommunication skillsInterpersonal skills