TTI of USA ยท 18 hours ago
Client Operations Analyst - Non Exempt
TTI of USA is a company in the financial services sector, and they are seeking a Client Operations Analyst. This role involves building client relationships, assessing account balances, and ensuring the timely completion of assigned tasks while adhering to regulatory rules and internal procedures.
Bookkeeping and PayrollCRMDeliveryHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
A specialist associate on our Asset Movement Operations - Retirement team is trained to review cash and securities transactions, risk-based rules in line with Internal Revenue Service and the Department of Labor to make quality decisions to minimize risk to clients
In this role you will assess account balances and holdings, review supporting documentation, and use knowledge of regulatory rules and internal procedures to assess work items, often as the last line of defense
You will work in a collaborative environment with other team members to complete high-volume tasks in a fast-paced environment and may assist and train other members of the team
The specialist also interacts directly with clients via phone and email to provide support on processes and systems related to the job function
Qualification
Required
Fast learning and able to self-teach as they grow in the role
Quick with a PC, typing, shortcuts, navigating screens, etc
Attention to detail and critical thinking as it relates to decision making pertaining to risk
A strong work-ethic as hours can be long at times
Proficiency with Microsoft Office applications
Someone who enjoys working collaboratively in a team environment, solving problems, and providing excellent client service
Ability to Multitask
Focus on client experience
Risk Reduction
High School or greater
Preferred
Experience in finance
Experience in operation
Experience in retirement plans