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Alpha Supported Living Services · 14 hours ago

Supported Living Program Supervisor - North Branch

Bothell, WA

Full-time

Onsite

Mid Level

$33.10/hr - $38.70/hr

Alpha Supported Living Services is a non-profit organization dedicated to enhancing the quality of life for adults with developmental and intellectual disabilities. The Program Supervisor oversees support provision for participants, manages staff, and ensures compliance with health and safety regulations while fostering independence among clients.

Home Health CareNon ProfitWellness

Growth Opportunities

Responsibilities

Supervise the provision of participant’s health, behavioral, safety, social and medical support services

Oversee the development and implementation of participant IISPs reflecting the participant’s preference and concurrence

Monitor IISP goal progress and review documentation regularly; Provide IISP reviews or updates as assigned or needed

Review and assist in the implementation of Positive Behavior Support as needed or assigned; Make recommendations to the Health Care Supervisor and/or Clinical Manager for revisions

Provide direction and oversight to participant outings and activities

Facilitate participants accessing their community regularly for activities of their choice

Provide on-call and after-hour supervision, direction and support as needed or assigned

Coordinate, facilitate and assist with participant’s medical and behavioral programs

Maintain regular and consistent communication with participants medical/behavioral health team

Coordinate and assist with the provision of health care, nurse delegation and medication management; Schedule, facilitate or participate in training as needed or assigned

Consistently and accurately maintain client records in compliance with local, state, federal, agency and contractual regulations or requirements

Review and audit records periodically; Records include but are not limited to: consents, property inventories, leases, ISP’s, IISP’s, guardianship papers, nurse delegation paperwork and any other client record information

Review written and electronic documentation regularly; Address documentation errors promptly

Provide assistance and training on the use of objective, professional language and terminology as necessary

Assist with the supervision and management of both client’s individual and house financial accounts; Coordinate with appropriate personnel to protect participants’ financial resources

Supervise and oversee the staffing support in the homes, working to promote staff cohesion and build staff morale

Develop and post a staffing schedule that meets participant staffing needs

Monitor use of staffing hours against established guidelines; Notify supervisor of discrepancies

Promptly notify Human Resources of shift vacancy, leaves of absence or other adverse staffing situations

Provide on-site training to employees in accordance with state, agency and contract requirements

Provide personnel supervision to assigned staff

Annual reviews

Time card compliance

Performance management

Provide daily supervision of staff

Coordinate and facilitate monthly team meetings

Monitor and review staff responsibilities to ensure that the home(s) and agency vehicles are properly maintained and meet safety guidelines

Maintain and sustain positive working relationships with participants’ families and friends, vocational program staff, day program staff, DDA Case/Resource Management and other service providers

Participate in staff meetings and attend other meetings and seminars; complete individual training requirements annually and maintain certifications and licensures, as required

Attend mandatory training to complete:

First Aid / CPR

Blood borne pathogens

Mandated reporter

Continuing Education requirements for Long-term Care Workers

Operate a personal and/or agency vehicle on a regular basis; Maintain personal vehicle in a safe operating condition:

Maintain certifications and licenses, as a condition of employment:

Washington State Driver’s license and automobile registration

Automobile insurance that meets Washington State requirements

Provide driver’s abstract every year or upon request from agency

Perform other duties as needed or assigned on a daily basis

Qualification

Supervision of staffBehavioral supportHealth care coordinationPerformance managementTraining developmentBasic software knowledgeTeam buildingClient record maintenanceConflict resolution

Required

Compile, categorize, calculate, audit, or verify information or data

Basic knowledge of software commonly used to perform the essential functions of the position (Word, Excel, Outlook, etc.)

Intermediate knowledge of principles and processes for providing supported living and personal care supports

Intermediate ability to handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiate with others

Able to encourage others and build mutual trust, respect, and cooperation among team members

Identify the developmental, educational or training needs of others; assist in the development of training programs or classes; facilitate teaching or instructing others

Basic knowledge of the principles of performance management and the supervision of personnel

Demonstrated ability to apply general rules to specific problems to produce answers that make sense and to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)

Depending on individual client needs, this position may work with adaptive medical equipment (walker, wheel chair, Hoyer lift, wheel chair lift, gait belt, etc.) and may be required to provide hands-on or stand-by assistance

This position will operate an automobile to perform the essential functions of this position, therefore the use of vision and hearing are required for safety

Travel between work sites will be required

This position also requires the physical ability to support clients that have intellectual and developmental disabilities and may be assaultive or aggressive, medically fragile and/or unable to ambulate

Work sites may have flights of stairs and require the ability to traverse

Adaptive equipment may be used as long as physical safety is ensured at all times