Inside Higher Ed · 1 week ago
Director of Enterprise Operations Administration
Fayetteville, NC
Full-time
Onsite
Director/Executive
10+ years expInside Higher Ed is seeking a Director of Enterprise Operations Administration, who will serve as a critical administrative and operational leader within the Division of Enterprise Operations at Fayetteville State University. This role involves providing executive-level administrative, fiscal, and organizational management while overseeing the daily operations of the Office of the COO and ensuring efficient communication across divisional units.
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Responsibilities
Reports directly to the Deputy Chief Operating Officer (COO) and serves as a critical administrative and operational leader within the Division of Enterprise Operations
Provides executive-level administrative, fiscal, and organizational management for the Division and directly oversees the daily operations of the Office of the COO
Functions as both the office manager and executive assistant, supporting coordination across divisional units, managing budgets and reports, and ensuring the efficient flow of information and communication throughout the Division
Partners with DEO directors and senior leadership to promote efficiency, accountability, and strategic alignment across HR, IT, Facilities, and Campus Enterprises
Qualification
Required
Possess a master's degree or higher in business administration, public administration, higher education administration, or a related field
A bachelor's degree plus alternative equivalent professional training and experience may be substituted for the advanced degree
Minimum of ten years of experience in administrative, fiscal, or operational management of federal and/or state agencies, and five or more years of experience in a higher education setting
Comprehensive knowledge of higher education administration, budgeting, and financial management, including state appropriations, trust funds, auxiliary operations, and capital project budgeting within a public university environment
Thorough understanding of the North Carolina General Statutes, UNC System policies, and state fiscal and administrative regulations governing procurement, contracting, human resources, and reporting requirements
Expertise in operational planning, performance measurement, and resource optimization to ensure effective alignment of fiscal and administrative functions with institutional priorities
Proficiency in enterprise systems and data analytics tools, including Banner Finance and HR modules, Power BI for institutional reporting, and Microsoft 365 platforms for collaboration, workflow automation, and information management
Strong understanding of risk management and compliance frameworks as they relate to financial stewardship, audit readiness, and organizational accountability
Exceptional leadership, communication, and strategic planning skills with the ability to collaborate effectively across diverse operational units and present complex information clearly to senior executives and governing bodies
Advanced analytical and data reporting skills for translating financial and operational data into actionable insights that support evidence-based decision-making and performance improvement
High-level organizational and coordination skills to oversee multiple priorities, streamline administrative processes, and ensure timely execution of divisional initiatives
Strong interpersonal and relationship-building skills, fostering collaboration, trust, and shared accountability among senior administrators, unit leaders, and cross-divisional teams
Demonstrated skills in project management and process redesign, particularly within complex organizations undergoing digital and operational transformation
Ability to exercise sound judgment, discretion, and confidentiality in handling sensitive institutional, personnel, and financial matters
Ability to lead, supervise, and develop administrative staff, building a high-performing, service-oriented team that supports institutional efficiency and effectiveness
Ability to adapt to evolving institutional priorities, technological advancements, and policy changes, while maintaining operational continuity and organizational stability
Ability to integrate long-term strategic planning with daily operational execution, ensuring that fiscal stewardship and administrative excellence advance the University's mission, vision, and goals
Ability to work collaboratively within a shared governance environment, balancing institutional needs with compliance, accountability, and fiscal responsibility
Preferred
Minimum of twelve years of progressively responsible administrative and operational leadership experience, including at least seven years in higher education
Proven ability to support senior executives or cabinet-level officers through management of complex projects, confidential correspondence, and cross-divisional coordination
Proficiency with enterprise systems such as Ellucian Banner, PowerBI, Microsoft 365, and data analytics tools for reporting and decision support
Exceptional written and verbal communication skills with the ability to prepare executive-level reports and presentations for senior leadership, boards, and external stakeholders
Demonstrated experience in strategic budgeting, financial analysis, procurement oversight, and compliance within a state or public higher education context
Company
Inside Higher Ed
Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2022-01-10Acquired
2006-08-31Series Unknown
Leadership Team
Stephanie Shweiki
Director, Foundation Partnerships
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