Fiserv · 12 hours ago
Regulatory Compliance Senior Manager
Omaha, NE
Full-time
Onsite
Mid, Senior Level
$86K/yr - $138K/yrFiserv is a global leader in Fintech and payments, connecting financial institutions, corporations, merchants, and consumers. The Senior Compliance Manager will oversee compliance and risk management for a prepaid debit portfolio, leading activities to ensure consumer protection compliance and drive process improvements.
Financial ServicesFinTechInformation ServicesInformation Technology
No H1B
Responsibilities
Develop, implement, and execute compliance monitoring and testing programs for consumer protection regulations
Assess applicability and operational impact of new federal and state regulations; translate requirements into policy and control updates
Lead compliance risk assessments and identify control gaps, remediation priorities, and preventive measures
Oversee consumer complaint management processes, drive timely resolution, and analyze complaint trends to recommend process improvements
Provide subject matter expert compliance guidance and training to internal stakeholders, including senior leadership and cross-functional teams
Prepare compliance findings, testing results, and regulatory impact reports for senior leadership and regulatory responses
Partner with product, operations, legal, and risk teams to embed compliance controls into prepaid debit and payroll card programs
Qualification
Required
Experience in consumer protection regulations, including EFTA/Regulation E, GLBA/Regulation P, E-Sign, TCPA, Identity Theft Red Flags, and state payroll card laws
Experience designing and executing compliance monitoring and testing programs, including writing test plans and sampling methodologies
Experience conducting compliance risk assessments and regulatory change impact analyses
Experience managing consumer complaint handling, dispute resolution workflows, and complaint trend analysis
Experience with prepaid debit, electronic payments, payroll card programs, or government benefits disbursement operations
Experience with compliance management/GRC platforms (e.g., RSA Archer, MetricStream) and data analytics tools (e.g., SQL, Power BI, Tableau)
Experience preparing regulatory reporting, drafting policies and procedures, and presenting findings to senior leadership
Bachelor's degree and related experience, and/or military experience
Preferred
Certified Regulatory Compliance Manager (CRCM) certification
Paralegal or other legal experience supporting regulatory or consumer protection matters
Experience with NACHA and payments-related rule sets or PCI DSS applicability assessments
Prior work with RSA Archer, MetricStream, or similar GRC implementations
Experience delivering compliance training and executive-level briefings
Benefits
Fuel Your Life program to support physical, financial, social, and emotional well-being
Paid holidays and generous time away policies
No-cost mental health support through Employee Assistance Programs
Living Proof program to recognize your peers’ extra effort with points used for rewards
Eight Employee Resource Groups to foster a collaborative culture
Unparalleled professional growth with training, development, and internal mobility opportunities
Retirement planning and discounted shares with the Employee Stock Purchase Plan
Medical, dental, vision, life, and disability insurance options available day one
Tuition assistance and reimbursement program
Paid parental, caregiver, and military leave
Company
Fiserv
Fiserv is a provider of technology solutions to the financial services industry.
Founded in 1984
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$2.48BKey Investors
BlackBird Financial LP
2026-01-06Post Ipo Equity
2025-04-29Post Ipo Debt· $2.48B
1986-10-03IPO
Leadership Team
Michael Lyons
President and CEO-Elect, Fiserv
Robert Hau
EVP, CFO
Recent News
2026-01-12
Company data provided by crunchbase