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Alera Group, Inc. · 1 day ago

Account Coordinator, Employee Benefits

Grand Rapids, MI

Full-time

Hybrid

Entry Level

$55K/yr - $65K/yr

2+ years exp

Alera Group, Inc. is seeking an Account Coordinator for Employee Benefits to support their Client Services Team. The role involves managing client renewals, proposals, and day-to-day service requests while ensuring data integrity and effective communication with clients.

Employee BenefitsFinancial ServicesInsuranceRisk Management

Responsibilities

Support the Client Services Team with renewals, proposals, client meetings, open enrollment materials, and day-to-day service requests while adhering to agency workflow and data integrity best practices

Assist with client management and stewardship activities, including claims support, marketing efforts, project coordination, carrier transitions, discrepancy research, and system updates and upkeep

Research policy language and coverage options, prepare accurate carrier paperwork, master internal systems (Employee Navigator, BenefitPoint, Zywave)

Participate in client meetings to strengthen relationships and service delivery

Qualification

Healthcare experienceCustomer serviceLifeHealthAccident LicenseClient managementProject coordination

Required

Minimum of 2 years of customer service and or professional work experience

Minimum of 1 year of healthcare experience within a carrier, HR, medical, dental or vision practice

Possess or willing to obtain Life, Health and Accident License

Benefits

Medical

Dental

Life and disability insurance

401k

Generous paid time off

Company

Alera Group, Inc.

Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most.

Founded in 2017

Deerfield, Illinois, USA

1001-5000 employees