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Beth Israel Lahey Health · 1 week ago

Administrative Assistant/Specialty Clinics (40 hr, Day)

Needham, MA

Full-time

Onsite

New Grad, Entry Level

$20/hr - $26.92/hr

0+ years exp

Beth Israel Lahey Health is a growing healthcare organization dedicated to making a difference in people’s lives. The Administrative Assistant will provide essential administrative support to outpatient specialty clinics, ensuring proper coordination of patient referrals, authorizations, and scheduling surgeries while maintaining patient confidentiality.

Elder CareHealth CareHospitalPrimary and Urgent CareProfessional ServicesTraining

Responsibilities

Secures all required prior authorizations and documents in OMR

Makes follow up calls to prior authorization agents as needed to ensure timely turnaround of prior authorization documentation

Completes forms including disability, back to work and FMLA for patients

Responsible for interviewing patients or their representative, obtaining personal information or verifying information already on file, including emergency numbers, next of kin, employer and insurance information

Secures all referrals for outpatient clinic visits and documents in OMR, may include medical clearance, physical therapy, etc

Prepare all medical records, as requested from attorneys and set up all peer to peer reviews for Physicians, as needed

Secures approval for surgery and ensures medical clearance prior to surgery

Schedules patient surgeries, including worker's compensation surgeries, coordinating and communicating with other hospital staff as needed

Qualification

CPT codesICD-10 codesMicrosoft OfficeCustomer serviceWritten communicationOral communicationProblem solvingTeamwork

Required

High School diploma or GED required

0-1 years related work experience required

Ability to work independently with minimal supervision

Exhibits excellent customer service

Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access

Preferred

Minimum of 3 years to 5 years in a hospital financial setting, or clinical setting

Understanding of hospital collections a plus

Benefits

Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.