Beltone New England, Carolinas and Virginia · 1 month ago
Patient Care Office Associate
Beltone New England, Carolinas and Virginia combines advanced technology with compassionate care to provide a superior hearing health experience. They are seeking an experienced Front Office Patient Coordinator who will serve as the primary liaison between patients and Hearing Care Consultants, managing office operations and coordinating patient care.
Health Care
Responsibilities
Greeting patients at our clinic upon arrival for their appointments
Answering calls to the clinic, scheduling new and follow-up appointments, and processing insurance verifications on behalf of patients
Completing administrative and financial reports, creating invoices, and ordering equipment and supplies on behalf of the clinic
Ensuring that the waiting area at the clinic remains clean and welcoming for patients and their families
Supporting the clinic in achieving its revenue target by ensuring new patients are efficiently scheduled for hearing consultations, and follows up proactively with existing patients regarding continued care and/or updated equipment
Ensuring that patient records are accurate, up to date, and that all notes are recorded according to HIPAA regulations
Qualification
Required
Dependable
Self-motivated
Thrive in an independent work setting
Excellent verbal and written communication skills
Experienced with MS Word and MS Outlook
Ability to multitask and remain organized with multiple competing priorities
Maintaining patient files and database
Coordinating Patient Care
Managing the Clinic's Office Operations
Scheduling Patient Consultations
Preferred
Familiarity with scheduling software for a service provider
Familiarity with insurance and/or medical billing processes
Benefits
We provide training and support from a dedicated Professional Development team.
Competitive salary and bonus programs
401(k) retirement savings with a 4% Company Match after one year
Medical, Dental, and Vision Insurance with a Flexible Savings Account
Life Insurance, Short- and Long-Term Disability, and AFLAC
Paid holidays and vacation time
Company
Beltone New England, Carolinas and Virginia
Owned by Brian Snowden, Beltone New England is one of the largest and most respected dispenserships within the Beltone network, proudly operating 55 locations across eight states: Rhode Island, Massachusetts, Maine, New Hampshire, Connecticut, Virginia, North Carolina, and South Carolina.