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Wells Fargo · 1 day ago

Branch Support Manager

Chicago, IL

Full-time

Onsite

Mid, Senior Level

$85K/yr - $133K/yr

4+ years exp

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. The role involves serving as the initial point of contact for operational, service, and technology inquiries while collaborating with various teams to ensure compliance and operational efficiency.

BankingFinancial ServicesFinTechInsurancePayments

No H1B

Responsibilities

Serve as the initial point of contact for operational, service and technology inquiries from Financial Advisors, the branches, and other Support Center associates

Act as a liaison between Market Leaders, Branch/Area Managers, the Brokerage Support team, and Client Associates in various aspects of operations, compliance, and technology

Collaborate with the Brokerage Support Manager and other support team members, as projects require, ensuring consistent and efficient execution of the firms Operational, Compliance policies and procedures

Be responsible for execution of various approvals for the Support team including supervisory review and approval of operational transaction requests such as asset movement, account maintenance, order errors, document approvals and various remediation projects

Be responsible for onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets

Support firm goals to drive adoption around key CRG ease of doing business initiatives across the market

Ensure Client Associates are trained in key CRG ease of doing business initiatives

Visit branches across the Market to oversee operational/support practices and coach on operational risk

Qualification

FINRA Series 7FINRA Series 63Financial Services ExperienceOperational Support KnowledgeLeadership ExperienceClient Service SkillsAttention to DetailOrganizational SkillsCommunication Skills

Required

4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

US Only: Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration