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Independence Health System · 17 hours ago

DIRECTOR LABORATORY

Greensburg, PA

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Independence Health System is seeking a Director of Laboratory to oversee the Division of Laboratory Services in a multi-laboratory health system. The role involves managing laboratory services, ensuring compliance, optimizing resources, and leading staff to provide high-quality laboratory services.

Health CareHospital

Responsibilities

The position is responsible for leading the department and accountable for Laboratory Services in a multiple laboratory health system

This position has direct supervisory responsibilities such as hiring, coaching/mentoring, skills development, recognition and rewards, staff productivity, performance management and succession planning

Equitably and consistently apply and practice policies and procedures for all staff

Develop and manage department budget at or below budget expectations and consistent with adjusted volume variations

Identify and implement revenue enhancement opportunities

Support the execution of company strategy across business segments to optimize experience and results

Establish and maintain a safe working environment; assure staff comply with safety, environmental, and infection control guidelines

Assure proper use of safety equipment and devices; hold individuals accountable if non-compliant

Assure completion of staff competencies including mandatory education and programs relative to job specific criteria

Promptly investigate and resolve Significant Occurrence Reports and incident reports as necessary

Align strategic compass with department goals; write compelling SMART goals in support of the organization's mission, vision, and values. Help employees understand importance of aligning goals with the Independence Health mission

Equitably and consistently apply and practice policies and procedures for all staff

Practice and encourage staff readiness in compliance with agency regulations and guidelines

Improve HCAP scores according to fiscal year targets; demonstrate year after year improvement in service to internal and external customers

Respond to client service recovery issues within required time frame and to the satisfaction of the customer

Hold regular department meetings, assuring off shifts and satellite offices receive timely and accurate information

Maintain a daily meeting board for purpose of displaying problem solving activity

Build and strengthen relations through the fostering of two-way communication; diffuse sources of conflict

Provide opportunities for staff to actively provide input into decision making process; seek input before decision is made

Encourage commitment of quality work throughout areas of responsibility

Use critical thinking skills to proactively resolve key issues that are possible de-railers to productivity and engagement

Clearly articulate what is expected of individuals and provide them with the materials and equipment to do their work

Adhere to Premier benchmarks for own department

Utilize employee engagement survey results in carrying out impact plans; demonstrate employee engagement by employee satisfaction results from survey to survey

Establish performance measures to equitably evaluate staff using objective and job-based criteria; coach towards compliance and address variances

Provide regular feedback, praise, and recognition; reward accomplishments and results appropriately

Hold staff accountable for consistently modeling the behavioral standards

Identify, evaluate, and select internal and external talent, assuring an acceptable fit with Independence Health’s desired culture

Provide opportunities for the education, training, and development of staff to help them reach their highest potential

Actively support and participate in succession planning initiatives; identify high potentials and prepare them for possible future leadership opportunities within Independence Health

Take responsibility for own professional growth and development; attend required EHA leadership programs; network with colleagues to seek out best practices

Introductory, transfer and periodic appraisals are required to be completed timely adhering to performance management guidelines. All Performance Management must be completed in a designated electronic format

Consider financial impact of decisions; use financial concepts for decision making; monitor financial performance

Develop and manage department budget at or below budget expectations and consistent with adjusted volume variations

Identify and implement revenue enhancement opportunities

Seek opportunities to reduce operating costs while balancing quality resources

Submit timely variance reports that display knowledge of expenses and demonstrate continual plans to reduce variances; operate each year more effectively than one before

Stretch capital resources by extending life of existing assets

Coordinate the selection of vendors through established internal procurement procedures in an effort to drive down supplier costs while maintaining quality standards

Direct the utilization of material and personnel resources in an effective and efficient manner under the direction of the Laboratory Medical Director

Oversee the development and monitoring of annual department operating, personnel and capital budgets

Identify, develop and implement opportunities and new testing that optimize services and create revenue opportunities

Oversee supply purchases to meet contract guidelines and maximizes GPO opportunities

Coordinate purchases to align with departmental development

Manage vendor contracts and negotiations to ensure cost effective utilization of service and equipment across the health system

Compile and maintain statistical reports to evaluate detailed facility and departmental performance related to revenue, expenditures and resource management

Work to make efficient use of all resources across the health system

Ensure alignment of objectives across the health system and within the laboratories

Analyze operational processes and services to determine efficiency. Directs the development of process improvements to achieve goals

Lead management team in the development of strategic planning to assure appropriate staffing levels and staff satisfaction in scheduling

Provide leadership and support to other hospital departments to aid in delivery of services

Initiate the development and oversees the administration of performance management programs

Support continuous quality improvement by participation in health system performance improvement plans

Assist manager in the development of department operations with focus on performance improvement/enhance across the health system

Enforce consistency in the application of corrective action and performance improvement

Develop opportunities for the advancement of staff through skill development and advanced skills training

Establish and monitors performance indicators for all critical operations

Responsible to direct the administration and management of department operations to assure compliance with regulatory agencies (ex. CLIA, HIPAA, CAP, JCAHO)

Manage the department charge master to ensure coding and compliance and appropriate maximization of reimbursement

Direct and coordinate the operational protocols and practices to assure billing compliance

Assist managers to assure inspection readiness and orchestrate the resolution of any non-compliance such as inspection deficiencies to assure corrective action

Serve as a resource. Assists in the continuing education of staff in compliance issues to assure competency

Oversee the education and competency of staff addressing billing issues to assure quality and timely resolution

Represent the Laboratory and Health System in the interaction with vendors, clients and Healthcare providers

Market the organization's laboratory services (ex multiphasics, new clients)

Negotiate competitive contracts

Develop and maintain productive relationships, strategic linkages and alliances both internal and external

Serve as a consultant within the Health System regarding areas related to lab services by active representation on committees

Facilitate coordination and integration of interdepartmental services

Oversee the development, operation and management of laboratory related computer systems to ensure effective utilization of resource and the maximization of integration of systems

Direct LIS development, interfacing with I.T. and C.I.O

Participate in evaluation, selection and integration of health care technologies and information management systems

Responsible for orchestration of system enhancement to ensure accurate interaction of various software

Serve as a system resource to investigate and lead the resolution of complex problems

Guide, direct and evaluate the utilization of system functions to maximize operation efficiencies

Direct the planning, development and management of departmental vision, goals and objectives

Collaborate with Laboratory Medical Directors to develop long term strategy for provision of services and design of a comprehensive and coordinated model for delivery of services

Build collaborative interaction with other health system departments to provide quality and timely delivery of services

Provide analysis and evaluation of effectiveness of service integration

Remain current in technology, managing capital acquisitions, investments and maintenance of equipment

Evaluate instrumentation for cost effectiveness, both in supplies and labor; under direction of senior leadership

Work to enhance the organization's outreach activities and referral networks to ensure effective partnerships are formed

Other duties as assigned

Qualification

Laboratory ManagementBudget ManagementClinical Laboratory ScienceLeadership ExperienceProcess ImprovementRegulatory ComplianceVendor ManagementCommunication SkillsCritical ThinkingOrganizational Skills

Required

Bachelor's degree or higher in Medical Technology, Clinical Laboratory Science, or Chemical, Physical, or Biological Science from an accredited MT, MLT or clinical laboratory science program

Five (5) years' of laboratory experience for candidates holding a bachelor's degree, four (4) years' experience for candidates holding a master's degree, and 2 years' experience for candidates holding a doctoral degree

Two (2) years progressive leadership experience in laboratory setting

Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of functional area

Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience

Act 34-PA Criminal Record Check from the PA State Police system

Preferred

Master's Degree in related field

Experience in a Core Lab

Experience in a Health System or Multi-facility Health System

Experience directing both Anatomic and Clinical Pathology Specialties

Company

Independence Health System

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Independence Health System offers patients nationally recognized quality care in cardiology, orthopedics, palliative care, and maternity as well as a broad range of surgical, medical, emergency, and behavioral health services, and an extensive network of primary care physicians.

Founded in 2004

Greensburg, Pennsylvania, USA

1001-5000 employees