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Connecticut Rivers Council, Scouting America · 14 hours ago

Volunteer Development Specialist

Brownsville Metro

Full-time

Onsite

Mid Level

3+ years exp

Connecticut Rivers Council, Scouting America is seeking a Volunteer Development Specialist to support their volunteer training programs. This role involves coordinating with a nationwide network of volunteers to ensure the delivery of high-quality training and managing various training-related tasks.

Non-profit Organization Management

Responsibilities

Supports volunteers at the national and territorial level to ensure the delivery of all volunteer training programs throughout Scouting America

Works with the volunteers to ensure consistency in training delivery across councils and to increase the percentage of leaders who have completed the specific training for their position

Manages the registration platform for all Wood Badge and NYLT course director conferences and provides support to the volunteers responsible for leading these events

Ensures all course director conferences are listed on the Scouting America website in a timely manner

Maintains a tracking spreadsheet of all course director conferences with attendance information in the Scouting U SharePoint folder

Conducts the annual billing to each council for their portion of the MPLC license (January)

Manages the national or territorial volunteer approval process for Scouting U committee roles, NAYLE adult staff, PLC adult staff, and NYLT Leadership Academy adult staff. Maintains a tracking spreadsheet in the Scouting U SharePoint folder

Maintains a tracking spreadsheet of all Scouting America training courses (both for professionals and volunteers) and identifies the owner of each

Administers the Scouting U Volunteer Training SharePoint folder infrastructure

Maintains all Scouting U syllabi, curriculum, and other resources in the SharePoint folder

Administers the Scouting U mailboxes (ScoutingU@scouting.org and Course@scouting.org)

Serves as the notetaker for Scouting U Leadership Team meetings and Scouting U Committee meetings. Posts all meeting notes in the Scouting U SharePoint folder

Supports Safeguarding Youth efforts as a part of the mandatory training for membership in the organization

Serves as staff advisor for all Scouting U national learning offerings, including the National Volunteer Training Conference, Scouting U Week at the Philmont Training Center, the NYLT Symposium, etc

Instructs of facilitations Scouting U training and learning programs for employees, commissioned professionals, and managers

Meets the customer service needs of volunteers and councils who contact member care regarding questions about volunteer or youth development

Supports other national training initiatives as needed

Other job-related duties as assigned

Qualification

Volunteer training programsEducationTrainingCustomer serviceAdministrationMarketing skillsAccountingAuditingTechnology supportBachelor’s degreeCommissioned/Certified ProfessionalCommunication skills