39:23 Management ยท 5 days ago
Front Desk Team Member 3pm-11pm
39:23 Management is seeking a passionate individual to join their team as a Hotel Front Desk Agent. The role involves providing outstanding guest experiences, assisting with check-ins and check-outs, and collaborating with other teams to ensure guest satisfaction.
Hospitality
Responsibilities
Greet guests with warmth and professionalism, making them feel welcome
Assist with check-ins, check-outs, and reservations efficiently and accurately
Answer guest inquiries and provide information about hotel amenities and local attractions
Handle guest concerns and resolve issues to ensure satisfaction
Process payments, manage billing, and maintain accurate records
Collaborate with housekeeping and maintenance teams to ensure guest needs are met
Qualification
Required
Strong communication and multitasking skills
A positive, professional attitude and a commitment to hospitality
Ability to handle cash, process payments, and manage reservations accurately
Flexibility to work various shifts, including weekends and holidays
Preferred
Previous front desk, hospitality, or customer service experience (preferred but not required)
Benefits
Medical and dental insurance options.
Paid time off for a healthy work-life balance.
Access to life insurance for financial security.
A supportive and team-oriented work environment.