Cornerstone Financial Credit Union ยท 1 day ago
Teller- Universal Associate
Clarksville,TN,US
Full-time
Onsite
Entry Level
1+ years expCornerstone Financial Credit Union is a positive and fun workplace that values teamwork and employee growth. They are seeking a full-time Universal Associate (Teller) to provide exceptional service to members by processing transactions accurately and educating them about products and services.
Financial ServicesInsuranceLending
Responsibilities
Process member transactions, including, but not limited to, deposits, loan payments, cashier's checks, transfers, check cashing, withdrawals, and bank-to-bank wires
Proofs and verifies transactions. Examines documents for endorsements and negotiability. Detects and resolves discrepancies
Is alert and aware to help prevent fraudulent activity or errors that would result in a loss to the credit union
Performs account maintenance, creates debit cards, and orders checks. Completes various forms associated with account ownership and member authorizations
Cross-sells and promotes CFCU products and services
Balances daily transactions and verifies cash and check totals. Investigates and resolve out-of-balance conditions. Purchases and sells funds to the vault as needed to keep cash drawer at required levels
Understands and adheres to all applicable banking regulations and CFCU policies and procedures
Responds to member questions and direct them to other staff as needed
Stays informed and knowledgeable of all credit union rates, fees, products, and promotions to assist the members with financial needs. Actively cross-sells products and services
Provides information to members concerning different types of consumer loans, credit cards, terms, interest rates, and potential documentation needed for the loan
Educates members on technology and digital solutions offered by Cornerstone FCU
Attends required training and department meetings as directed by the Branch Manager and Training Manager
Keeps work area clean, secure, and well-maintained
Ensures all required documents are imaged
Ensures confidentially of all sensitive information including members' data
Abides by all security and robbery procedures
Assists with training other staff members as assigned
Performs other duties as requested
Qualification
Required
High school diploma or equivalent is required
Minimum one year of customer service and/or sales experience with cash handling is required
Ability to alternate between standing, sitting and walking
Manual dexterity and accurate visual observation
Excellent verbal and audio communication skills
Physical and mental stamina to withstand occasional periods of high stress
A 'people-oriented' personality, with a professional, caring, friendly, and sincere attitude is required
Company loyalty, a positive attitude, and dependability should be demonstrated in this position
Must be able to function as a team player and cooperate with co-workers, members, and business associates
Preferred
Some college or specialized financial services training is preferred
One year of teller experience is preferred
Company
Cornerstone Financial Credit Union
Cornerstone Financial Credit Union provides financial solutions such as saving accounts, loans, investments, and insurance services.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Matthew Mielke
Vice President Information Technology and Facilities
Recent News
2025-02-20
Company data provided by crunchbase