Apply on Employer Site

USAJOBS · 13 hours ago

EXCEPTIONAL FAMILY MEMBER PROGRAM COORDINATOR

Fort Leonard Wood, Missouri, USA

Full-time

Onsite

Entry Level

$41K/yr - $53K/yr

1+ years exp

USAJOBS is seeking an Exceptional Family Member Program Coordinator at General Leonard Wood Army Community Hospital in Fort Leonard Wood, MO. The role involves providing specialized clerical assistance and coordination of activities within the Exceptional Family Member Program, advising sponsors and their family members on necessary services, and ensuring accurate record-keeping within the program's database.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Provide specialized clerical assistance and coordination of activities within the Exceptional Family Member Program (EFMP)

Assist and advise sponsors and their family members on services needed to support or assist with special educational, therapeutic, rehabilitative, or other needs

Based on patient enrollment, assist patient in initiating the EFMP packet within the EFMP database ensuring accuracy and completeness of records

Handle difficult and sensitive cases based on precedents or provide recommendations for resolution to the supervisor or EFMP physician for concurrence

Receive and coordinate queries from Human Resources Command related to the availability of accessible healthcare for EFMs residing within or accompanying the sponsor to MTF’s area of responsibility

Coordinate enrollments/overseas screening between Pediatrics, Family Practice, Internal Medicine, Referral Management and a variety of other specialty clinics

Utilize office automation equipment and various software packages to complete correspondence, documents, reports and records for the EFMP

Conduct training for unit clerical personnel on general EFMP requirements to support accurate dissemination of information to Soldiers and families

Qualification

Customer ServiceScheduling AppointmentsRecord MaintenanceCorrespondence PreparationOffice AutomationTraining CoordinationInterpersonal SkillsAttention to DetailTeamwork

Required

One year of specialized experience which includes providing customer service; scheduling appointments; maintaining and/or accessing records; and preparing a variety of correspondence, such as reports and spreadsheets

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%

If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program

Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation

A Personnel Security Investigation is required

This position has specific initial background investigation and periodic re-verification requirements since its duties require interaction with children and youth under the age of eighteen (18) years of age on a recurring basis

Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption

This position requires the incumbent to have tuberculosis testing

Immunization screening is required. Hepatitis B immunization is required for all positions with direct patient contact

Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration

You will be required to provide proof of U.S. Citizenship

One year trial/probationary period may be required

Direct Deposit of Pay is required