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COMSO, Inc. · 19 hours ago

Systems Administrator II (TS/SCI w/ Polygraph)

Fort Meade, MD

Full-time

Onsite

Senior Level, Lead/Staff

10+ years exp

COMSO, Inc. is a recognized woman-owned small business that empowers federal government stakeholders with IT systems expertise and innovative solutions. They are seeking a Level 2 Systems Administrator to support the implementation, troubleshooting, and maintenance of IT systems, ensuring optimal performance and availability across a multi-level Enterprise IT environment.

InternetSoftwareWeb Development

Culture & Values

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Provide support for the implementation, troubleshooting, and maintenance of IT systems

Manage the daily activities of configuration and operation of IT systems to optimize performance

Perform system capacity analysis, resource utilization optimization, and system performance enhancements

Provide in-depth experience in troubleshooting IT systems and delivering detailed analysis and feedback to agency management and internal customers for escalated tickets

Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of issues

Provide assistance to users in accessing and using IT systems

Support IT systems, including daily operations, monitoring, and troubleshooting of client/server/storage/network devices and mobile devices

Provide support for the escalation and communication of status to agency management and internal customers

Provide support for dispatch system and hardware problems, ensuring continued involvement in the resolution process

Initiate and complete the replacement of phones and thin clients across multiple site locations

Manage the imaging, deployment, replacement, and troubleshooting of computer systems and phones across different networks

Configure and manage UNIX and Windows operating systems, including installation, troubleshooting, and maintenance of system integrity

Implement operating system enhancements to improve reliability and performance

Perform system administration tasks, including creating and deleting computer accounts in Active Directory (AD), assigning and updating IP addresses within DHCP, and managing system entries in SCCM during deployments and workstation replacements

Conduct network surveys prior to equipment installation across multiple networks

Complete the configuration and installation of Video Teleconferencing (VTC) systems

Provide training support to personnel during scheduled deployments

Provide updates to ISSOs and property managers regarding managed equipment assignments and transfers

Maintain clear and consistent communication with customers and project managers to ensure task accuracy and completeness

Qualification

System AdministrationUNIXWindowsSecurity+ CESQL Database AdministrationActive DirectoryNetwork ManagementHelp Desk SupportTechnical SupportPerformance Analysis

Required

Ten (10) years' experience as a System Administrator (SA) in programs and contracts of similar scope, type, and complexity

One (1) year of experience in Enterprise IT systems and projects, managing and performing integration operations and maintenance activities on multiple system domains of various security classification levels and diverse user bases concurrently

Security+ CE certification is required