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Acadia Insurance (a Berkley Company) · 1 day ago

Persona Lines Underwriting Technician

US-NJ-Morristown

Full-time

Hybrid

Mid Level

$60K/yr - $80K/yr

3+ years exp

Acadia Insurance is a modern insurance provider focused on personalized risk and claims management. The Personal Lines Underwriting Technician will support all underwriting functions, ensuring pricing and coverage meet guidelines while providing exceptional customer service.

Commercial InsuranceInsurance

No H1B

Responsibilities

Manage accounts post issuance, involving the Underwriter as needed

Conduct primary underwriting review of select new business opportunities with focus on optimizing our competitive position or gathering pertinent underwriting information and then responding to agents or involving the underwriter as needed

Process renewal and endorsement transactions within authority and engage underwriters with thoughtful reviews for items exceeding granted authority

Support overall underwriting book, ensuring timely processing of work and focus on retention of profitable accounts

Other work and projects as assigned

Qualification

Underwriting experienceAnalytical skillsCustomer serviceMicrosoft Suite proficiencyEmpathyCuriosityAccountabilityCommunication skillsOrganizational skills

Required

Bachelors degree or equivalent

Minimum three to five years of high net worth personal lines administrative support experience

Incredible empathy and understanding of the needs of customers, both insureds and their agents alike

Able to be a pro-active advocate for Berkley One customers and are passionate about their brand experience

Exceptional oral and written communication skills, a communication style flexible to the situation, and able to communicate clearly and with a purpose

Calm under pressure, possessing excellent organizational skills, integrity, and follow-through on tasks, able to challenge the norms while working collaboratively with colleagues at all levels of the organization

A strong sense of accountability and ownership

A strong customer service bias with a goal to get to yes. Known for super responsiveness. Able to can say no and preserve relationships

Natural curiosity, a love of learning how things work and always on the lookout for innovative improvements

An analytical mind, a love for diving into the details of an account in order to craft pricing and coverage that meet underwriting guidelines, profitability models and customer needs

Proficiency with the Microsoft suite of products