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Albertsons Companies · 3 days ago

Account Manager, Retail Media-L2

250 PARKCENTER BLVD, BOISE, ID, 83706, US

Full-time

Hybrid

Mid Level

$83K/yr - $108K/yr

4+ years exp

Albertsons Companies is a leading food and drug retailer in the U.S. seeking an Account Manager for their Retail Media Collective. The role involves delivering exceptional client experiences, managing upsell opportunities, and ensuring the execution of strategic media plans.

Food and BeverageFood DeliveryMeat and PoultryRetail

Responsibilities

Become a trusted advisor for daily client needs by organizing and running status calls, monitoring deadlines for on-time campaign launches and working cross-functionally to identify areas of upsell where relevant to the customer

Responsible for identifying upsell opportunities in-flight and post-campaign to ensure repeat, growing partnership and working in collaboration with Client Partner counterpart to deliver holistic client plans

Advocate for the Voice of the Customer across the organization to build a best-in-class Retail Media Network

Ensures accurate CRM hygiene with an emphasis on post-IO signature to allow for accurate revenue tracking

Collaborates with Client Partner counterpart to advise and create material for T2T/ QBR/ Lunch & Learns

Customer-centric mindset with a deep understanding of client and category objectives to deliver best in class service

Strong ability to interpret and story tell with data, responsible for wrap reporting delivery, insights and upsell suggestions

Emphasis on cultivating customer loyalty and retention focusing on the client experience during the post-IO partnership

Works in lockstep with Client Partners to ensure the client is receiving holistic best-in-class partnership from planning to execution and campaign wrap in alignment with client KPIs to achieve annual renewal and growth targets

Continuous engagement with the customer, ensuring any business churn risks are identified as early as possible and devise action plans to prevent and/or overcome

Monitor and report on key metrics in-flight as relevant to keep customer up to date on the over value of their media investment

Continuously monitor, learn and develop knowledge of retail media landscape

Client travel as needed

Qualification

Media/Retail/Account ManagementData storytellingClient partnershipOrganization skillsPresentation skills

Required

4+ years of Media/Retail/Account Management Experience

Strong organization and process development skills

Strong ability to story tell with data

Demonstrates strong presentation skills with ability to prep and present based on audience including up to VP level

Ability to foster partnerships with merchandizing partners

Benefits

Competitive wages paid weekly

Associate discounts

Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)

Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits

Leaders invested in your training, career growth and development

An inclusive work environment with talented colleagues who reflect the communities we serve

Benefits may include, medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation pay/Flexible Time Off, paid holidays (8-9 days annually) bereavement pay and retirement benefits (such as 401(k) eligibility). Associates in this position are also eligible for an incentive plan.