JCPenney · 1 month ago
Director Product Integrity
Dallas, TX
Full-time
Onsite
Director/Executive
$152K/yr - $254K/yr
10+ years expJCPenney is one of the nation’s largest retailers of apparel, home, jewelry, and beauty merchandise. The Product Integrity Director will lead the governance and execution of all quality, compliance, and safety initiatives across the retail product portfolio, ensuring that all products meet the highest standards for performance, durability, ethical sourcing, and regulatory compliance.
E-CommerceFashionRetail
Responsibilities
Establish and oversee the product integrity framework, including quality standards, testing protocols, and inspection processes
Ensure compliance with all global product safety regulations, labeling laws, and industry standards
Lead corrective action programs to address quality or compliance issues swiftly and effectively
Lead, mentor, and develop a cross-functional team of quality, compliance, and technical experts
Provide executive-level insights on product integrity risks, opportunities, and performance metrics
Partner with Legal and Compliance teams to proactively monitor regulatory changes and industry developments
Partner with overseas quality teams and vendors to align on expectations, inspection results and continuous improvement initiatives
Mitigate risks related to recalls, safety incidents, and reputational damage through preventive action and crisis management
Partner with Product Development, Merchandising, and Design to embed integrity standards early in the product lifecycle
Work with Sourcing and Supply Chain to ensure supplier capability, performance, and accountability
Collaborate with Sustainability/ESG teams to integrate responsible material use, traceability, and ethical sourcing into the integrity framework
Leverage data analytics to identify trends in defects, returns, and customer feedback, driving continuous improvement
Provide regular reporting to executive leadership on product performance, compliance, and risk exposure
Champion a culture of operational excellence and integrity across the enterprise
Qualification
Required
Bachelor's degree in Business, Engineering, Quality Management, or related field
10+ years of experience in product integrity, quality assurance, compliance, or technical product leadership, preferably in retail, apparel or consumer goods
Proven track record of leading large teams and managing global supplier relationships
Strong knowledge of global regulatory standards (CPSC, CPSIA, REACH, Prop 65, etc.)
Excellent strategic thinking, problem-solving, and executive communication skills
Ability to influence cross-functional partners and drive change in a complex, fast-paced environment
Benefits
Medical/dental/vision
Term life insurance
Paid vacation/holidays
401(k) Savings Plan with company match
Associate discount on JCPenney merchandise
Company
JCPenney
JCPenney is a chain of American mid-range department stores.
10001+ employees
H1B Sponsorship
JCPenney has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2021 (2)
2020 (47)
Funding
Current Stage
Public CompanyTotal Funding
$1.5BKey Investors
Wells Fargo
2025-01-08Acquired
2020-12-08Post Ipo Debt· $1.5B
2020-05-26IPO
Leadership Team
Keith Melker
Chief Financial Officer
M
Marie Lacertosa
SVP, Supply Chain
Recent News
Business Wire
2026-01-16
2026-01-16
Home Textiles Today
2025-12-31
Company data provided by crunchbase