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Thermo Fisher Scientific · 10 hours ago

Program Manager III - Small Molecule - GMP

United States

Full-time

Remote

Senior Level

7+ years exp

Thermo Fisher Scientific is a leader in serving science, enabling customers to make the world healthier, cleaner, and safer. The Program Manager III will manage client relationships and ensure the timely delivery of program objectives while overseeing project coordination and compliance with company standards.

Research

No H1B

Responsibilities

Client facing role responsible for managing the client relationship and on time delivery of program objectives

Oversees the coordination and management of a program by monitoring program/project status, adhering to timelines and budgets, aligning goals of projects to meet needs of the program

Acts as the primary liaison between the client, business development, and the project team facilitating the flow of information between all parties

Works closely with laboratory management to ensure that the project deliverables meet customer expectations and financial commitments

Negotiates and makes real-time decisions with the client

Drives compliance to company and project management standards across departments for a cohesive customer experience

Provides internal consulting on project management issues and identifies opportunities for process and efficiency improvement

Acts as chief liaison to the operational personnel of major clients and is responsible for large study programs

Facilitates routine client facing meetings and attends internal meetings

Coordinates client visits in tandem with Business Development and Lab Operations management

Supports/Leads program governance model

Oversees complex stability launch coordination

Responsible for the FTE project management, including setup, monitoring and completion

Responsible for client project prioritization

Establishes project status trackers, distributes to project team, and reviews output to ensure project deliverables are met

Evaluates and escalates risks across projects, monitoring and soliciting feedback

Responsible for projections/forecasts for large FTE programs, adhering to client budgets and utilization targets, adjusting forecasts or project priority weekly as necessary; communicate routine FTE utilization and spend

Manages contract process in tandem with Business Development, owns individual client project contract renewals, ensures appropriate review from relevant stakeholders; drives new opportunities from existing clients

Provides training and support to Program Manager I and Program Manger II, driving consistency with program management processes

Responsible for client relationship. Responds to client inquiries, leads client communications

Responsible for managing client expectations and execution of program deliverables in collaboration with Laboratory Operations management

Acts as primary liaison between client management team and Laboratory Operations

Qualification

FTE project managementGMP regulationsClient relationship managementScience acumenFinancial forecastingVerbal skillsAnalytical skillsCompliance with proceduresMulti-taskingWritten skillsPresentation skillsTime managementOrganizational skillsNegotiation skills

Required

Must be legally authorized to work in the United States without sponsorship

Must be able to pass a comprehensive background check, which includes a drug screening

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 7+ years) or equivalent combination of education, training, & experience

Strong science and/or business acumen

Strong verbal, written and presentation skills

Superior time management, planning, and organizational skills

Proven analytical skills

Demonstrated compliance with procedures and policies

Ability to perform multiple tasks effectively in a stressful environment

Extensive knowledge and experience in Project Management

Strong client relationship management skills

Ability to work effectively with multi-level teams

Ability to work in a fast-paced undefined environment

Strong negotiation skills

Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner