Sutter Health · 15 hours ago
Registration Clerk
Auburn, CA
Part-time
Onsite
Entry Level
$27.55/hr - $33.58/hr
2+ years expSutter Health is a prominent healthcare organization, and they are seeking a Registration Clerk to serve as the face-to-face point of contact for patients. This role involves obtaining and verifying patient information to ensure smooth financial clearance and enhance the overall patient experience.
Health CareHospitalNon Profit
Responsibilities
Serves as the face to face point of contact for the patient at a client location
Obtains all necessary information to register and financially clear patients
Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery
Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter's Health system and service offerings
Responsible for supporting the success of a high-performing shared services organization by helping to champion and drive the long-term MFSS vision
Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized
Participates in programs and in using tools in support of building a high performance culture via the standard MFSS responsibilities (e.g. performance measurement, people development, customer relationship management, etc.)
Qualification
Required
HS Diploma
Associate's or equivalent education/experience
Experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing financial counseling, financial clearance and/or customer service activities as typically acquired in two years
Excellent time management skills and the ability to manage frequent in-person patient contacts while effectively maintaining and documenting data in the patient registration systems
Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently
Strong Data Entry Skills Required
Excellent verbal and written communication and active listening skills
Interpersonal skills necessary in dealing with internal and external customers
Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Sutter Health
Accuracy and attentiveness to detail required
Strong decision making and problem solving skills
Must be able to set and organize own work priorities, and adapt to change
Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles
Ability to meet or exceed targeted customer service, productivity and quality standards
Requires the ability to work with and maintain confidential information
Preferred
Completion of regulatory/mandatory certifications and skills validation competencies preferred
General knowledge of patient access financial counseling functions in acute and non-acute settings preferred
Working knowledge of medical terminology desired
Working knowledge and understanding of insurance terminology desired
EMTALA and Consent Laws knowledge
Fluency in both English and a minimum of one other language is preferred for this role to allow Sutter Health to better serve the community and patient population
Benefits
Comprehensive benefits package
Company
Sutter Health
Sutter Health is a non-profit organization operating a network of hospitals and physicians in Northern California.
10001+ employees
H1B Sponsorship
Sutter Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (19)
2024 (16)
2023 (14)
2022 (21)
2021 (24)
2020 (30)
Funding
Current Stage
Late StageTotal Funding
$27.17MKey Investors
Department of Health Care Services
2025-05-19Grant· $23M
2016-11-22Grant· $1.2M
2013-10-09Grant· $2M
Leadership Team
Megan Gillespie
Chief Executive Officer
Warner L. Thomas
Chief Executive Officer
Recent News
2025-11-19
2025-11-19
Company data provided by crunchbase