BVA Bear's IT Solutions · 21 hours ago
UX Designer - SAP BRIM
BVA Bears IT Solutions is seeking an SAP BRIM -UX Designer to work in the Middletown, PA area. The designer will craft intuitive user experiences for SAP BRIM solutions, collaborating with various stakeholders to translate complex billing processes into clear interaction patterns and production-ready specifications.
Information Technology & Services
Responsibilities
Design end-to-end workflows and screens for SAP BRIM processes (SOM, CI, CC) using SAP Fiori design guidelines; recommend standard features to reduce customization
Produce wireframes, interactive prototypes, and high-fidelity UI specs; author acceptance criteria and UX stories in Azure DevOps (ADO)
Collaborate with SMEs to model high-volume, consumption-based billing journeys (rating, invoicing, disputes, payments) and error states across integrations (CRM, payment gateways, mediation/usage capture)
Contribute to and maintain a design system: components, patterns, accessibility rules, and documentation aligned to organizational standards
Run design reviews and incorporate feedback from SIT/UAT; iterate designs based on usability findings and operational constraints
Partner with developers to ensure feasibility and fidelity; provide redlines, UI assets, and interaction specs for Fiori apps
Ensure UX deliverables reflect compliance and security controls (PCI DSS, SOC1/SOC2), including tokenization flows and role-based access implications
Support training and change management with UX walkthroughs, job aids, and visual guides; coordinate with trainers to align materials with released features
Track UX outcomes (task success, efficiency, satisfaction) and report trends; contribute to release readiness assessments
Maintain audit-ready documentation in approved repositories (ServiceNow, SharePoint) including design decisions, specs, and usability evidence
Qualification
Required
Bachelor's degree in Human-Computer Interaction (HCI), Design, Information Systems, or related field
4+ years of UX/UI experience for enterprise systems; 1–2+ years designing for SAP or comparable ERP platforms
Hands-on experience designing SAP Fiori applications and familiarity with SAP BRIM domains (SOM, CI, CC)
Proficiency with design and prototyping tools (Figma, Adobe XD) and documentation tools (Word, PowerPoint, Visio)
Experience capturing requirements, writing UX specs, and managing work in Azure DevOps or JIRA; strong communication and collaboration skills
Preferred
Knowledge of payment gateway integrations, tokenization, and secure payment flows (PCI DSS); awareness of SOC1/SOC2 controls impacting UX
Familiarity with SAP BTP, event-driven architecture, and API management from a UX perspective (error handling, resilience, observability)
Experience supporting data migration/cutover scenarios (delta loads) with UX considerations for reconciliation and dispute workflows
Background in Hybrid Agile methodologies; ability to run design sprints and collaborate in CI/CD environments
Portfolio demonstrating enterprise UX outcomes and measurable improvements; SAP-related certifications are a plus
Benefits
Health insurance
Company
BVA Bear's IT Solutions
At BVA Bear’s IT Solutions, we embrace hard work, engage deeply with our customers, and meticulously attend to every detail.
Funding
Current Stage
Early StageCompany data provided by crunchbase