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Merrimack County Savings Bank (The Merrimack) · 3 months ago

Customer Service Banker

Rochester, NH, US

Full-time

Onsite

Entry Level

1+ years exp

Merrimack County Savings Bank is seeking a motivated and experienced banking professional to join their award-winning customer service retail team. The Customer Service Banker will provide a professional customer service experience, handle transactions, and promote banking products and services.

BankingFinancial Services

Responsibilities

Maintains a working knowledge of banking products and services while promoting them to the customer

Demonstrates openness and willingness to switch between the teller and customer service positions as the needs arise

Complete individual and business account deposit/withdrawal transactions, account opening and maintenance activities including checking, savings and time deposits

Provide a professional customer service experience while obtaining new business opportunity referrals through needs based inquiry

Responds to questions and resolve problems or concerns for customers effectively and efficiently

Qualification

Customer service experienceCash handlingSoftware applicationsInterpersonal skillsOrganizational skills

Required

High school diploma or GED

Minimum one year experience in customer service and/or cash handling role

Experience utilizing software applications to perform customer service duties

Strong interpersonal and organizational skills

Must be able to work rotating Saturdays

Ability to travel between offices as required

Preferred

Prior bank teller transaction knowledge a plus but not required

Benefits

Medical

Dental

Vision

Generous retirement savings plan

Paid time off

Paid parental leave

Tuition reimbursement

Professional development

Company

Merrimack County Savings Bank (The Merrimack)

Since 1867, The Merrimack has been Central and Southern New Hampshire’s trusted community bank- locally governed, locally invested, and deeply committed to the people we serve.

Founded in 1867

Concord, Massachusetts, USA

51-200 employees