Arc Hospice & Palliative Care · 5 days ago
Business Office Manager – Hospice
Davie, FL
Full-time
Onsite
Mid Level
$60K/yr - $80K/yr
3+ years expArc Hospice & Palliative Care is dedicated to providing comfort and support to patients and families. The Business Office Manager will oversee daily business operations and administrative workflows at the site level, ensuring operational efficiency and supporting revenue cycle coordination.
Assisted LivingHealth CareHospitalMedical
Responsibilities
Oversee day-to-day non-clinical site operations, ensuring administrative workflows run efficiently and in accordance with company policies
Coordinate timely entry and routing of billing-related data to support hospice claims processing and reimbursement workflows
Support onboarding and People Operations administrative tasks including background screenings, documentation coordination, and new hire file completion in partnership with the People team
Maintain employee records and required onboarding documentation in compliance with state and federal requirements and company standards
Maintain, verify, and submit timekeeping records and support local payroll-related reporting or follow-up as needed
Assist with Hospice Aide and CNA scheduling logistics and documentation processes in coordination with clinical leadership
Prepare accounts receivable and other site-level operational reports as requested by leadership
Provide intake coordination and patient data entry support during periods of high volume or when centralized intake is unavailable
Serve as the initial point of contact for basic IT and system access issues, and escalate technical concerns to appropriate IT support teams
Procure and maintain office supplies, equipment, and vendor services within budget and company guidelines
Coordinate incoming and outgoing mail, faxes, and communications and route items appropriately to internal departments
Provide logistical and administrative support for IDG and other site meetings including scheduling and materials coordination
Support leadership with audits, compliance reviews, and operational data tracking for continuous improvement
Maintain confidentiality, professionalism, and a mission-aligned presence in all responsibilities
Perform other duties as assigned
Qualification
Required
High school diploma or GED required
Minimum of three (3) years of administrative experience in a healthcare, hospice, or similar setting required
Proficiency in Microsoft Office and comfort navigating technology platforms and electronic records
Excellent verbal, written, and interpersonal communication skills
Ability to manage multiple priorities, meet deadlines, and work independently in a fast-paced environment
Preferred
Associate's or Bachelor's degree in business, healthcare administration, or a related field preferred
Supervisory experience preferred
Understanding of hospice billing and reimbursement workflows preferred
Company
Arc Hospice & Palliative Care
At Arc Hospice, we provide compassionate care to patients, ensuring dignity, comfort, and peace.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase