Teller II jobs in United States
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Central Bank · 1 day ago

Teller II

positionBrookings, SD
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

Central Bank is seeking a Teller II who is responsible for providing exceptional customer service by processing financial transactions and supporting account opening procedures. This role requires a higher level of knowledge and experience than Teller I and involves identifying customer needs, resolving account issues, and cross-selling Bank products and services.

BankingFinancial Services

Responsibilities

Portray a professional company image and engage in courteous, friendly communication with customers
Actively listen to customer needs to determine appropriate service actions
Accurately process deposits, withdrawals, payments, and other financial transactions, ensuring adherence to all policies and procedures
Cash checks and pay out monies after verifying endorsements, available balances, and identification
Balance and reconcile cash drawer daily using manual and machine methods
Receive and count daily inventories of cash and drafts
Monitor branch vault and ATM balances; order or distribute cash to maintain proper levels
Execute special services such as retirement contributions, night deposits, and mail deposits per Bank policy
Identify and resolve discrepancies in transactions, maintaining accurate records of all activity
Perform general clerical duties including typing, filing, and answering a multi-line phone system
Count, verify, and post incoming armored car deposits
Compose and mail customer statements and correspondence regarding account discrepancies, maturity notices, or unpaid items
Support branch operations and staff as needed
Demonstrate proficiency in opening various deposit accounts including savings, checking, and money market
Maintain compliance with regulatory requirements and Bank policies during account setup
Conduct customer identification screenings and explain account terms and disclosures
Provide support for customer account maintenance including changes to personal data, account closures, and service requests
Explain and promote Bank products and services using a needs-based approach informed by customer data and interaction history
Analyze customer credit and financial data to determine eligibility for account openings
Perform other related duties and responsibilities as assigned by management

Qualification

Customer serviceCash handlingTransaction processingAccount openingClerical duties

Required

High School Diploma or equivalency required
Minimum of two (2) years of experience in customer service/cash handling

Company

Central Bank

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Central Bank has a solid history of providing customers with financial solutions and a strong commitment to serving their communities.
dateFounded in 1877
location
Lexington, Kentucky, USA
people-size201-500 employees
web-link
https://www.mycentral.bank/

Funding

Current Stage
Growth Stage

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