Apply on Employer Site

Thompson Tractor Company · 1 day ago

Rental Coordinator - Lift Truck

Birmingham, AL

Full-time

Onsite

New Grad, Entry Level

Thompson Tractor Company is seeking a Rental Coordinator to manage material handling equipment rentals. The role involves coordinating with customers and sales representatives, tracking inventory, and ensuring all rental agreements and documentation are completed accurately.

Machinery ManufacturingManufacturingSalesWholesale

Responsibilities

Track inventory of machines, batteries, and attachments

Coordinate machine inspections and preparation prior to delivery and upon return from customer rentals in collaboration with the Service Department

Communicate rental rates, availability, and terms to customers and sales representatives

Obtain credit approval from the Credit Department before processing any rental or releasing equipment from the facility

Ensure all required documents are accurately completed and signed by the customer

Set up rental agreements and update the computer system as needed

Submit completed paperwork to the Accounting Department promptly

Arrange inbound and outbound transportation for equipment

Monitor equipment repairs, maintenance, and abuse-related expenses

Ensure billing and credit adjustments are processed accurately and in a timely manner

Negotiate fair resolutions for customer complaints

Perform other duties as assigned by the Supervisor

Qualification

Material handling knowledgeMicrosoft Office SuiteAX (Microsoft Dynamics AX)Customer service skillsOrganizational skillsProfessional telephone etiquetteTechnical skillsOSHA Safety TrainingCompliance TrainingWritten communicationVerbal communicationTime management