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Hand & Stone Massage and Facial Spa · 1 day ago

Sales Associate - Brandywine

Wilmington, DE 19803

Full-time

Onsite

New Grad, Entry Level

$15/hr - $17/hr

Hand & Stone Massage and Facial Spa is seeking sales professionals to join their team at the Brandywine location. The Sales Associate will play a crucial role in achieving the goal of providing exceptional customer service and forging genuine connections with clients, ensuring a memorable experience for guests.

Health Wellness & Fitness

Responsibilities

Meet membership sales goals

Successfully achieve all performance-based goals set by spa leadership and the company on a consistent basis. These goals include, but are not limited to: Membership Conversion, Booking Efficiency, Call Conversion, and Gift Card Sales

Maintain a detailed knowledge of our service menu and work to educate clients on the benefits of specific services and enhancements

Provide an excellent customer experience to all clients through the answering of phone calls, setting appointments, greeting clients and membership sales and management

Passionately promote sales, promotions, and events

Uphold spa cleanliness standards

Perform various other duties as assigned

Qualification

Customer serviceSales goals achievementCommunication skillsPositive attitudeTeam collaboration

Required

Excellent communication skills

Positive attitude

Winning personality

Demonstrated history of providing exceptional customer service

Ability to meet membership sales goals

Ability to achieve performance-based goals set by spa leadership and the company

Detailed knowledge of service menu

Ability to educate clients on benefits of specific services and enhancements

Ability to provide excellent customer experience

Ability to promote sales, promotions, and events

Ability to uphold spa cleanliness standards

Flexible availability including weekends, daytime, evening, and holidays

Benefits

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Company

Hand & Stone Massage and Facial Spa

Glassdoor3.2

With 600+ units across North America, Hand & Stone Massage and Facial Spa makes luxury spa services, including massage, facial, and body slimming & toning, accessible to a broader clientele.

Founded in 2004