AMB Sports and Entertainment · 13 hours ago
Inside Sales Representative - Atlanta United
AMB Sports and Entertainment is seeking a dynamic Inside Sales Representative for Atlanta United FC. This role involves generating revenue through phone sales, maintaining relationships with season ticket members, and providing excellent customer service.
Sports
Responsibilities
Responsible for generating revenue mainly via phone; daily expectation of 5-6- hours of phone time through 50-100 calls per day
Develop, enhance and maintain relationships with season ticket members by phone, email and in person
Sell through outbound sales calls, online meetings, & individuals in the area to sell tickets
Answer incoming telephone calls, including requests such as account profile changes, account balance inquiries, matchday questions, etc
Collect season ticket member information and manage customer records within Archtics and CRM
Communicate upcoming promotions and other season ticket member benefit information
Perform basic office functions as needed and be expected to attain ticket sales using the tools that are provided such as social selling techniques and live Chat
Working information booths at various community events to focus on lead generation
Prospect new companies and other organizations to establishing a personal lead base
Establishing relationships with large group prospects for referral and up-sell business
Helping answer incoming sales calls utilizing up-selling techniques
Qualification
Required
Bachelor's degree or 1-2 years equivalent in telemarketing and/or sales experience with a team, athletic department
The ideal candidate should be competitive, creative, professional, mature, good listener, self-starting and committed to the team concept
Customer service skills
Positive attitude & team oriented
Willing to work long hours including weekends and holidays
Excellent knowledge of PC systems including Word, Excel and database related packages
Preferred
Successful selling track record in collegiate, minor league and/or professional sports
Advanced level Spanish fluency (speaking, reading, and writing)
Working knowledge of other languages
Working knowledge of Archtics or CRM
Company
AMB Sports and Entertainment
AMB Sports and Entertainment is part of the Blank Family of Businesses comprised of the National Football League’s Atlanta Falcons, Major League Soccer’s Atlanta United FC, Mercedes-Benz Stadium, Atlanta Drive GC, and PGA TOUR Superstore.