Senior Director, IT Product Management (GTM and CX Products) jobs in United States
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Palo Alto Networks · 1 week ago

Senior Director, IT Product Management (GTM and CX Products)

Palo Alto Networks is a leading company in cybersecurity, committed to protecting the digital way of life. They are seeking a visionary Sr Director to lead the strategic direction and architectural design of their Go-To-Market and Customer Experience products, focusing on data-driven innovation and process transformation.

Agentic AICloud SecurityCyber SecurityNetwork SecuritySecurity
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Growth Opportunities
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Responsibilities

Defining and driving the strategic direction, vision, and priorities for AI applications and features for Ecosystem applications
Managing the full product lifecycle—from ideation through launch and ongoing enhancements—by collaborating closely with cross-functional teams
Lead with Process driven architecture in the Ecosystem application process
Develop and implement strategies for the Applications ecosystem, ensuring alignment with overall business objectives and market opportunities
Foster strong product-level relationships with partners, potentially establishing joint innovation roadmaps and ensuring their needs are prioritized
Driving clear, data-driven, and first-principle thinking on process mapping to influence areas of automation using AI and the latest digital workflows
Leading and executing transformations in Pre-Sales, Partner, and Support processes
Leading cross-functional team meetings, aligning engineering, data science, UX, and GTM,CX business partners on IT application product priorities
Staying current with AI/ML and GenAI trends and technologies, identifying opportunities for integration into product development processes and experiences

Qualification

AI/ML ExpertiseProduct Lifecycle ManagementData-Driven InnovationPartner Applications StrategyEnterprise Application ArchitectureStrategic Business AcumenPeople ManagementCommunication SkillsProblem-SolvingCollaboration

Required

15+ years of experience in Partner applications and data, with focus in driving Ecosystems integrations, partner relationships and 10+ years of experience as a people leader
Strong understanding of platform businesses, partners, and enterprise application architecture
Executive presence with the ability to influence and advise senior leaders both internally and externally
Experience working with large GSIs, technology alliances, or partner-led solutions
Demonstrates a strong grasp of platform business models, partners and enterprise application architecture
Experience with Commerce, Sales, Marketing, CX systems and processes and solving complex workflows and designs that are seamlessly integrated into the Ecosystem
Experience in driving data-driven decisions within Growth/Sales organizations
Excellent communication skills, problem-solving, conflict resolution management, active listening, time management, and interpersonal skills
Ability to thrive in a fast-paced environment with a strong foundational understanding of enterprise applications and processes
Highly collaborative team player comfortable working in a matrix organization
Strategic Business Acumen: Ability to think strategically and effectively communicate with and influence stakeholders at all levels, translating complex business problems into applications/feature releases
People Management: Led large teams
Education & Certifications: Bachelor's or Master's degree in Computer Science, Mathematics, or Business

Preferred

AI Exploration & Implementation: Demonstrated experience or a strong, tangible curiosity in exploring and implementing AI use cases. Prior experience with Generative AI, predictive modeling, or leveraging AI in the software development lifecycle is highly preferred

Benefits

Restricted stock units
Bonus

Company

Palo Alto Networks

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Palo Alto Networks is a cybersecurity company that offers cybersecurity solutions for organizations.

Funding

Current Stage
Public Company
Total Funding
$65M
Key Investors
Icon VenturesLehman HoldingsGlobespan Capital Partners
2012-07-20IPO
2008-11-03Series C· $10M
2008-08-18Series C· $27M

Leadership Team

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Helmut Reisinger
CEO EMEA
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Nikesh Arora
Chairman CEO
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Company data provided by crunchbase