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Inchcape Shipping Services · 5 hours ago

USA - Hub Operations Coordinator

Houston, Texas, United States

Full-time

Onsite

New Grad, Entry Level

Inchcape Shipping Services is a global leader in maritime services, and they are seeking a Hub Operations Coordinator to oversee and coordinate vessel appointments. The role focuses on ensuring principal and vessel requirements are met while optimizing service delivery and maintaining compliance with operational standards.

Marine Transportation

H1B Sponsor Likely

Responsibilities

Understand and comply with requirements as per Standard Operating Procedures (SOP) for service delivery of the Hub

Monitor Group Email for message management for service delivery

Coordinate vessel calls with local agents and stakeholders to optimize the port call without any delays or additional costs to the principle and/or Hub

Monitor local agency performance and where required ensure service delivery standards

Stakeholder engagement and relationship building

Monitoring and compliance of KPIs and cost savings and recording the data

Ensure compliance with the principal requests, procedures and policies, working instructions and contractual requirements

The post holder will carry out any other duties as and when required as requested by a line manager/management

Adhere to all internal ISS processes and procedures

Accountable for reporting all accidents, incidents and near misses whether the persons are injured or not

Taking action within area of accountability to ensure the HSSE of both the job holder and other persons who may be affected by acts carried out or failed to be carried out by the job holder while at work

Qualification

Maritime operations knowledgePort documentationMicrosoft Office proficiencyCustomer service skillsCommunication skillsOrganizational skills

Required

High School diploma or GED equivalent required

Prior knowledge of Maritime operations, Local law and regulations

Communication skills to engage terminal representatives, principal and/or vessels

Adept at Port and Immigration documentation

Proficiency at basic computer skills including MS office and MS outlook

Must be professional in conduct and practice, and also reliable as each report are time critical

Creative, responsive and adaptive in a dynamic environment

Ability to work under pressure, balance multiple tasks, and under different time zones

Ability to work in a multicultural environment

Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures

Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven

Attention to detail with a high level of accuracy

Excellent customer service and communication skills, including strong verbal and listening skills

Must possess an intermediate proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook

Eligibility to work in the US

Preferred

Associate degree in Maritime Transportation or related major in a public or accredited private academic institution preferred

Prior experience in marine agency field desired, but not required

Transitioning military personnel and veterans are encouraged to apply

Benefits

Generous time off and paid holidays

Employee Assistance Program (EAP)

Performance and Recognition – You are rewarded for achieving success by merit increases and reaching milestones.

Career growth and opportunities for promotions. We develop and hire from within!

Company

Inchcape Shipping Services

Glassdoor3.5

Inchcape Shipping Services (ISS) provides global strategic maritime, cargo and supply chain solutions to shipowners and operators .

Founded in 1847

London, England, GBR

1001-5000 employees

http://www.iss-shipping.com/

H1B Sponsorship

Inchcape Shipping Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)

2020 (1)