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Reset Mind & Body · 20 hours ago

Studio Manager

Phoenix, AZ

Full-time

Onsite

Entry, Mid Level

$70K/yr - $70K/yr

2+ years exp

RESET Mind & Body is a wellness and recovery brand focused on improving human wellbeing. The Studio Manager will lead daily performance, elevate the member experience, drive revenue growth, and cultivate a community-centered culture within the studio.

Wellness and Fitness Services

Responsibilities

Achieve monthly revenue targets across memberships, session packs, and add-ons

Monitor pacing and performance KPIs to stay ahead of goals

Reduce churn through proactive retention strategies and member engagement

Support local marketing, events, partnerships, and grassroots efforts

Ask for referrals and activate word-of-mouth through connection and results

Deliver a high-touch, personalized member experience that feels warm and human

Learn member goals, progress, and preferences — and support them consistently

Create moments that surprise, delight, and reinforce value

Ensure the studio environment is clean, organized, and detail-perfect

Cultivate an in-studio culture that feels inclusive and energizing

Build authentic relationships with local partners and community groups

Help members feel a sense of belonging and identity at RESET

Recruit, train, and coach a high-performing support team

Establish clear standards, accountability, and expectations

Provide coaching, feedback, and recognition in real time

Model the RESET Standard through professionalism, presence, and execution

Manage scheduling, supplies, systems, and daily operational checklists

Oversee modality readiness, cleanliness, and safety protocols

Maintain accurate administrative records, reporting, and KPI tracking

Collaborate with leadership to pilot improvements and operational upgrades

Qualification

Studio managementSales responsibilityTeam leadershipCRM/POS systemsOperational toolsOrganizational disciplinePassion for wellnessCommunicationEmotional intelligence